The description of the rooms sounded like what we needed with a fold out sofa. We booked through Hotels.com and arrived with our confirmation. When we showed up, the hotel charged an additional $113.00 due to needing an extra roll away bed because none of the rooms had a sofa bed as described. When we checked out, another $88.96 was charged for them to bring the extra roll away bed to the room and the request for 2 additional towels. The rooms were disgustingly filthy, blood stains on the cheats, and no hot water. The restaurant food was equally disappointing. I ordered the 1/2 steak 1/2 lobster for the $23.00 menu price, but was told the price for me was $35.00...? The paper thin steak was microwaved and still cold in the center. Absolutely TERRIBLE!!!! Do not waste your money here!!!!! The pictures look nice, but not even close to reality.
- Hacienda Bajamar Hotel
