We've stayed here before and we know not to expect much by way of amenities or quality but we were really disappointed with this most recent experience.
The floors were filthy. They had not swept or mopped the floors before our arrival nor during our stay (just two nights). There was only 1 bath towel per person, no hand towel or wash cloth. The shower drained very slowly. The bedding was very worn - which is not a surprise but given how filthy the room was, I of course imagined that the bedding was also not up to the basic cleaning standard. I tried not to think about it.
The rooms were extremely noisy. We could hear our neighbors and we could hear all the activity outside in the patio area. Plus, the hotel San Nicolas, which is across the street, has a very loud band that plays until 2:00 a.m. and there is no buffer between the hotels. Even with earplugs, I could hear the band.
The rooms were very hot, no AC. There was a nice breeze if you kept your balcony door open and your room door open - but you can't exactly do that all night. Plus to keep the noise down, you couldn't keep either door open. And, at night, there was an overwhelming sewage smell emitting from somewhere downstairs. Ugh! Needless to say, we will not stay there again.
- Desert Hotel Ensenada
