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Hotel Coral & Marina – reviews, photos

3.5 of 5
Tijuana 3421 | Zona Playitas, Ensenada 22860, Mexico
Hotel amenities
Hotel Coral & Marina
Ranked #1 of 34 hotels in Ensenada
4.0 of 5 stars 114 Reviews
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114 reviews from our community

    Trip type
Traveller rating
    61
    36
    14
    1
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Date Rating
Auckland Central, New Zealand
Senior Contributor
28 reviews 28 reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
“Good hotel spoiled by apathetic staff”
3 of 5 stars Reviewed 15 January 2012

Firstly the positives. Excellent views and facilities, probably the best hotel in terms of views over Ensenada. Quite a classy feel, and tastefully decorated.

The not so good part....our room flooded due to a blocked toilet. They made quite a fuss about getting us another room, and it took numerous phone calls and visits to reception to sort it out. We got upgraded to a suite which itself was excellent. But when we decided to extend our stay a day they made us check out and move to another room. Considering the hassle we'd been through, they could have done better.

Just note, the hotel itself is about 5 minutes drive from Downtown Ensenada, so its a bit of a pain getting taxis, especially late at night.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Yogi_Bear_NZ about Hotel Coral & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Quality Coordinator at Hotel Coral & Marina, responded to this review
19 January 2012
Dear Yogi_Bear_NZ:

I want to thank you so much for your review on this site. Please accept our sincere apologies for the service regarding to the problem. Actions have been implemented in our Maintenance Department to keep our facilities in good condition as in Front Desk too. We hope to welcome you back on your next visit to Ensenada.

Sincerely:

Ing. Adalberto Villa S.
Quality Coordinator
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Hudson's Hope
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Top Rate hotel and marina”
5 of 5 stars Reviewed 6 January 2012

We stayed at the Coral Marina, mooring our boat from April to November 2011 and found the marina to be very well cared for and managed with superb efficiency. The staff in the office were always ready to help. Hilda, who worked in the office was very nice and easy to work with and Fito, the Harbour Manager went above and beyond his duty to help us. He does a very good job.

The hotel itself is lovely, We ate many times in the restaurant and enjoyed the Sunday brunch which is very popular with many local people. One thing I liked is, the staff who worked in the hotel, in the Marina office and dock were always dressed nicely, polite and professional. I would reccommend this hotel and marina to anyone who is thinking of traveling in this area, it is worth a visit.

  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lovepoddles about Hotel Coral & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Quality Coordinator at Hotel Coral & Marina, responded to this review
19 January 2012
Dear "lovepoddles":

We are delighted to hear that you enjoyed your stay at The Hotel Coral & Marina and appreciate your compliments of our staff. It would be a pleasure to have you as our guest again soon.
Thank you so much for your comments.

Sincerely:

Ing. Adalberto Villa S.
Quality Control
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Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
“Hotel Coral was comfortable.”
4 of 5 stars Reviewed 4 January 2012

I didn't do much research on hotels in the area but when locals asked my boyfriend and I where we were staying they always had a very reassuring nod and smile that we were in the best hotel in town. A friend of mine who had recently stayed there said they have remodeled their suites and are completely modern looking now. My boyfriend and I use our hotel more for sleep than to hang out so it was no big deal to go to the older junior suites. The look of them are outdated but the bed, couch and chairs were all comfortable. Huge spaces. The balcony was gigantic. You could have 15 friends over on the balcony and stand comfortably. The staff was all really nice and accommodating. My only complaint would be that the jacuzzi was not hot. It wasn't uncomfortable because I actually don't prefer hanging in the jacuzzi but I know my boyfriend and a few other guests were bummed out about it. Our solution was to take a hot bath in our oversized tub.

We went to the neighboring vineyards- L.A. Cetto and Dona Lupe. We only made it to two because the tastings stop earlier than expected at 4 pm. If you decide to go wine tasting don't go to these two. The wine was p!ss. Later on that day we walked on the malecon found a tasting room. They only serve Mexican wines from Ensenada. Like everywhere else they didn't seem to know much about wine or the wines they carried. There is a reason why these people don't care about the wine. If you can't tell I'm emphasizing that the wine is p!ss.

Even situations like this can make for a good trip. All in all my boyfriend and I enjoyed ourselves and would visit Ensenada again for another weekend getaway.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask m c about Hotel Coral & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Quality Coordinator at Hotel Coral & Marina, responded to this review
19 January 2012
Dear "m c":

Thank you for taking the time to post your review on TripAdvisor. We are happy to hear you enjoyed your experience and appreciate your feedback. Let me tell you that your comment about the jacuzzi temp. have been communicated to Maintenance Department and corrective actions have been implemented. We look forward to your next stay with us at Hotel Coral & Marina.

Sincerely:

Ing. Adalberto Villa S.
Quality Coordinator
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mexico
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Good hotel, not that good service”
4 of 5 stars Reviewed 3 January 2012

The hotel is very nice, huge rooms, furniture a bit outdated. The service is not that good, with very few people at the Reception and just one bell-boy.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask gzcMexico about Hotel Coral & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Quality Coordinator at Hotel Coral & Marina, responded to this review
18 January 2012
Dear gzcMexico:

Thank you very much for sharing your comment on tripadvisor.
We were very sorry to learn that the service you received was not what you were expecting. Please accept our sincere apologies and know that your comments have been communicated to the related departments for a thorough follow up. We are looking forward to welcoming you again in the future.

Sincerely:

Ing. Adalberto Villa S.
Quality Coordinator
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1 review
2 helpful votes 2 helpful votes
“Best in Ensenada”
5 of 5 stars Reviewed 28 December 2011
2
people found this review helpful

Ive stayed in 5-6 other hotels in and just outside Ensenada. This Hotel is hands down the spot. I can't find a single complaint. From the moment we arrived the staff was welcoming and helpful. The restaurant staff went above and beyond to make my vegetarian mom something off menu. The hotel is spotless. You can see that somebody cares. My entire family will return again in 2012 at least twice.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Raygoza55 about Hotel Coral & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCoralMarina, Quality Coordinator at Hotel Coral & Marina, responded to this review
18 January 2012
Dear Raygoza55:

Thank you for sharing your comments relative to your stay at Hotel Coral & Marina. Let me tell you that we are very proud of our staff and we are going to share your comment to them. We are very happy to know your experience and specially because we will serve you again on this 2012.

Sincerely:

Ing. Adalberto Villa S.
Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Coral & Marina

  • Hotel Coral Marina
  • Hotel Coral Ensenada
  • Coral Marina
  • Coral Ensenada Hotel Marina
  • Coral Marina Ensenada
Address: Tijuana 3421 | Zona Playitas, Ensenada 22860, Mexico
Price range (per night):* INR6,743 - 20,620

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