We are a family of five and frequent visitors to Thailand. Have to say that this stay was the "holiday from hell". From the moment we arrived there, it was a total rip off. We booked a room that will accommodate three very young children (6months old, 3 yo and 4yo). When we arrived, the manager told us that they will need to charge us extra 1500 for the baby cot, this is unheard of and was not indicated at booking. For the price we ended up paying, we could have stayed somewhere better.
These are the reasons why our holiday was ruined by this hotel:
The hotel is located near a Mosque which meant 6am rise with the loud speakers playing Muslim prayers. This was extremely distressing for the children. We tried to leave early but the manager refused to refund our money, at the end, we couldn't bear it any longer and we moved to another hotel and the holiday ended up extremely costly. SHOCKING HOTEL in the middle of the slums, no beach, nothing to do near by. Yu have to take a tuk tuk everyday to AuNang. PLEASE DO NOT BOOK this dump.
I wouldn't stay there again even if they offered it to me for free, that's how bad it was!!!!
Breakfast was horrible. No variety, same breakfast everyday, pastries from previous days and not enough food on some days.
Food at the hotel was tasty however, very very expensive , even for a hotel. They take advantage of you being away from everything.
Hotel NOT located in Au Nang, it's located in the middle of a Thai slum, getting back into the hotel at night, was sometimes a scary experience for the children as we had to take a tuk tuk through the local houses and dirty laundry racks.
The rooms smelt of rot
Manager very very rude, she's onsite all the time
Room Tip: Room smelt of rot, terrible beds, finished my holiday with a sore back. We booked 3 rooms, all smelt...
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