We stayed at Krabi Heritage in December 2011, both Christmas and New Year. First of all I must say that I was highly disappointed In Ao Nang as a whole. It has perhaps been a nice place, but now it was tourist industry, practically same lists in every restaurant, same prices everywhere, smiles yes when the personnel was expecting to benefit. Smiling people, yes, when you pay for it. Even in the hotel there were people who never smiled, hardly answered when you spoke.

But to the point: Krabi Heritage is an average hotel with good breakfast, plenty of choices from toast to local food. This I was very happy with, though the personnel sometimes had more interest in discussing with each other than serving more coffee.

The pool is small, but definitely suitable for children (and to us also, as we did mainly dip into it, not really swim). There were plenty of clean towels replaced regularly, and with a little luck you could also order drinks from the bar. Public areas were spotless. The guy arranging tours was very helpful and took good care of customers (and he was smiling constantly :) ). The hotel did not charge for safety boxes and the minibar prices were reasonable. Rooms were cleaned daily, towels were changed nearly every day without any indication from our side, and I'm not sure if the card left on the bed had anything to do with clean linen (they were supposed to change the linen if a card was left on the bed). Linen was obviously clean, but had some spots and looked more grey than white.

Some mold in the shower curtain, but otherwise bathroom was clean and spacious, as was the room itself. Air condition worked quite well, but was noisy - there was never a silent moment in the hotel. The corridors are all stone or other hard material, and when someone closed the door, the sound was really loud. It was virtually impossible to close the door silently.

The hotel arranged a party for both Christmas and New Year and it was fun, food was good but I must say that both programs were too long. The lady singing in New Year was really good, but band needs definitely more practice, and though the local dances are nice and beautiful, there was too much of it. Hotel next door had obviously the same problem, lots of program but people were leaving. There were families with small children but no program for them at all. Why not use the pool area, or arrange something for the kids in the hotel?

As mentioned, breakfast was really good and that's why the breakfast box the hotel arranged for the last morning (bus left at 6.35, breakfast started at 6.30) was a disappointment. Three slices of toast, some butter, a banana and fruit juice. And one hard boiled egg. It can't be that hard to make sandwiches, and a cup of coffee would have been welcome.

However, in general I was happy with the hotel, just some minor issues. If I ever return to Ao Nang, I might well stay here.

We ended up there because we had no bookings and arrived late. The Service was ok though the bar street is situated just behind the hotel and we could hear music, laughs and screaming all night long from many different sources. Rooms was too expensive for what it is. Moreover the room smelled really bad ! Breakfast was good though.

Krabi Heritage Hotel is situated at a strategic location. It is within 5 - 10 minutes walk down to the beach (depending on your speed, whether u are jogging or taking a stroll). There are many food shops outside the hotel so it wasn't a problem for us to get breakfast since our rooms came with no breakfast. The rooms are very clean and cozy. The bathroom comes with a bathtub and a shower place. The staffs are also very polite and helpful. I was actually wary since I read one review about lost items and etc. There are no safe deposit box in the rooms. The safes are at the reception area. You can keep your valuables there and they will let you keep the key yourself. I kept my valuables there and none went missing.

The only downside about this hotel is that the room doors are too noisy. When you close the door, you need to pulled it shut so it will have a loud 'bang'.. this sound can gets annoying in the morning when the hotel guests goes in and out of their rooms.

Other than that, it was a pleasant 2-night stay @ Krabi Heritage Hotel. If I ever comes back to Ao Nang, I will return to this hotel.

Krabi Heritage Hotel is perfectly situated on the main promenade, less than 5 minutes walking distance to the beach. There are plenty of opportunities to dine outside of the hotel as well as to do little shopping.
This 3 stars property is a perfect choice for you whether you are a solo travelers or travelling with a group or friends; family with the kids will like it as well. Breakfast is included in a room rate and the hotel pool provides a nice relaxation during the hot Thai days :)

All 77 rooms are designed in a very modern style with LG TV, minibar and safe box. Interned is free of charge in the lobby aned guess are welcome to use the computer facilities there as well. If you wish to book a elephanth trekking tour or visit some of the lagoons, do not hesitate to contact the tour guide located just outside of the main lobby.