Stayed in this hotel a few months back and was shocked by the complete lack of competance from management and staff. The hotel itself is in a beautiful location and reception and general decor were all very nice. Our breakfast was adequate and dinner was edible (though had a far nicer meal in the pub over the road).
Now to the real stuff. We had no shower in the room, and the bath had no hot water. We spoke to management about this and were given no assurances whatsoever that we would ever get hot water. In fact, the manager and his staff were all very rude when we made our complaint and didn't seem to care at all. We entered the bar downstairs one evening and it was like walking into the wild west! Drunken yobs had completely taken over and the owner seemed to be encouraging the behaviour. Not what we were expecting from the website!
Me and my partner had decided not to leave a review about the hotel, given that it's only recently been taken over, but the positive review below prompted me to change my mind. I feel people need to know what the hotel is like if you're not part of a wedding reception/function.
If you own or manage Lochinvar Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing
