WE arrived mid afternnonn and were greeted very warmly and helped with information about the surrounding sights. Pre dinner drinks in the lounge were great and the owner personally took our orders for dinner in the lounge without us having to leave our seats -great service!! We stayed mid week , but the dining room was still very busy with a lot of locals eating there, Dinner was cooked to perfection, but take note; the portions were enormous - both the entrees and the mains.( We were that full we could barely get up from the table after dinner). Service during dinner and again next morning for breakfast was friendly and efficient without being overbearing - well done.
Our room was large enough to accomodate two large suitcases with room to spare.
Plenty of hot water and comfortable pillows, however our bed was the one disappointment from our stay, a better mattress would have been preferable.
The gardens outside were very picturesque, however the traffic noise in the gardens was roaring until the traffic died down in early evening.
Overall, a real gem of a hotel which we would definately stay in again, both for the wonderful experience and as a central location for the Usk Valley sightseeing.
