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Royal Palm Resort & Suites – reviews, photos

P.O. Box F-44900, Freeport, Grand Bahama Island
Hotel amenities
Royal Palm Resort & Suites
Royal Palm Resort & Suites
Royal Palm Resort & Suites
Royal Palm Resort & Suites
Royal Palm Resort & Suites
Royal Palm Resort & Suites
Ranked #19 of 19 hotels in Freeport
2.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    1
    3
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    2
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Date Rating
Richardson, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Friendly but stunk”
2 of 5 stars Reviewed 24 March 2007
4
people found this review helpful

I wanted to give Royal Palm a better rating, because the staff was very friendly, and the rooms were clean, but there were some pungent downsides, and I'm just finding out that I got royally screwed making
international phone calls from the place. I should have known better and brought a calling card, but how would I know that each call (all but one was less than 5 mins) would cost me over $40! 6 calls cost me
$250!!!! The prices were not posted nor offered to me when making the
calls. The pungent comment comes from a couple of evenings during our stay when there was a really strong sewer smell in the neighborhood. Not the motel's fault, but one could not enjoy oneself outside at the pool inhaling the smell. Fortunately, the rooms were well sealed, and the smell didn't permeate into them.

Another note: the photos on this site are of the Island Palm, which is another hotel/motel under the same ownership. We drove by the Island Palm a number of times, and I recognize the 3 floors of balconies in the pictures. The Royal Palm just had 2 floors.

Again, the staff was friendly and the rooms clean, but I wouldn't go here again.

  • Liked — friendly staff, cleanliness
  • Disliked — evening neighborhood sewer smell, location
  • Stayed March 2007, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lancaster County, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
22 helpful votes 22 helpful votes
“Awesome Place To Stay!!!!”
5 of 5 stars Reviewed 28 April 2006
21
people found this review helpful

After reading everyone else's reviews I was literally scared to step foot in this hotel! - I don't know where you all stayed but this place must be under new management! The room was being made up when we arrived (we we're 4 hours ahead of schedule); but they were happy to accomodate us and got the maid to finish up while we were in the restaurant (they have a restaurant on the grounds that serves breakfast and lunch but closes at 3pm I believe so the only meal you need to worry about getting out is dinner and that's no problem - we ordered Papa Johns Pizza right to our room!)

Everything was clean and everyone so nice! I was so worried about the time share that when the woman at the information desk asked for a moment of our time I almost blew her off - turns out she just wanted to give us a packet of info on time the shuttle runs (they have a complimentary shuttle that takes you to and from Xanadu beach daily), things to do (they arrange excursions for you everything from glass bottom boat rides to swimming to dolphins and it's cheap like $40 bucks!)

We went to two beaches while we were there (we went for a weekend) first we went to Port Lucaya on the advice of the information desk lady - and it was AWESOME! We got to swim (the water is SO clear and beautiful!) and we got to shop around at the tourist stops. The next day we took the free shuttle to Xanadu and that was even more amazing becaue it's not a populated as Port Lucaya so we had a little romantic time to ourselves (highly recommended for lovers!) There is a bar on the beach at Xanadu but I don't recommend it as the bar tender was a complete --- and when I asked for a drink in a coconut or something with an umbrella he snorted, "This isn't Hawaii!" - Yeah so don't patronize him!

Other than that it was an awesome trip and I DEFINIATELY recommend the Royal Palm Suites! We have photos but we left our camera there but we called them to let them know and they're mailing it to us so if you want to see our photos at a later date email me at SatireFireFly@yahoo.com

Stayed April 2006
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A TripAdvisor Member
Maryland
1 review
14 helpful votes 14 helpful votes
“There's No Place Like Home”
3 of 5 stars Reviewed 14 February 2006
14
people found this review helpful

Departing the Airport in a TAXI , the driver had to ask a couple of co workers where RPSuites was located. Oh well he found it. First impression: Not bad looking. Surrounding locale was QUESTIONABLE.Hey folks I am aquainted with the back streets of B'more. Not a problem most natives /good attitude !. Rooms large, clean, nicely kept.Papertowels in kitch'd be nice.Little bar sink. Stayed on first floor by the clean ungaurded pool.Regular 530am alarm clock from the RED Snapper(rest.) employee filling his ice buckets for day ...right beside the pool.Bus Stop is close 7 minute (safe) walk.You keep the cab drivers honest. Question rates! Ask if he/she included the tip! Port Lucaya is where the "action" is.Did not try the restaurant in RPSuites. Went to Ruby Swiss restaurant.5 min. from hotel.NICE,however$$. I believe the Poyal Palm Suites is hoked up big time with Time Share/ and RCI. The person in the lobby opposite the registars desk was congenial and helpful until she realized we were not interested in a time share.Best bet for us when there ,was free shuttle to beach(XANADU) and back to hotel. Overall: Do yourself a favor stay in Port Lucaya for the extra couple of Bahamian dollares. Bon Voyage.

  • Stayed February 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
tallahassee, fl
1 review
19 helpful votes 19 helpful votes
“A Great Deal”
4 of 5 stars Reviewed 15 January 2006
19
people found this review helpful

We stayed there in Jan. 06, and were very worried after reading past reviews. When we were there, the whole place looked like it was just remodeled. The room was great, and included a mini frdige and a microwave. The pool was small but clean, and there weren't any bed bugs while we were there. They give you beach towels, but make sure you don't lose them. The on site restaurant is very convenient for breakfast and inexpensive by island standards.

The shuttle to Xanadu beach runs infrequently, and the beach itself is deserted (though once they fix the hotels on it I'm sure it will be busier). To save money on taxis, take the public buses. The are lots of stops (the Post Office is the closest stop to the hotel, about a 5 minute walk), and it costs $1 per person. I think they stop running at 7 or 8.

Port Lucaya was where most of the tourist stuff is, and is about 15 minutes away. The food is very expensive (15-?), but drinks were farily standard (6-10).

Overall, the hotel is isolated, but if money is a concern, you can stay there and take the buses where ever you want to go and still have a great trip.

  • Stayed January 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Niagara Falls ONT
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
“Royal Palm SUites- SAY WHAT???”
1 of 5 stars Reviewed 8 December 2005
11
people found this review helpful

Just got back from the "Royal Palm Resort", an exaggeration if ever there was one! This is more like a motel. It is used by cruise ship crews when they are in port. The beds in our room had bed bugs! We were bitten all over. All the staff could offer was a lame apology & a promise to see if they "fix it". This is a budget motel away from everything. It has a pool that had not been cleaned in days when we were there. It is a fair walking distance to any decent restaurant. A taxi ride to the beach was 20 minutes. My party ended up sharing taxis daily to Port Lucaya to eat & where we bought a day pass for $10 US at the "Westin on Port Lucaya". What a great place! Recommend you do the same. Stay at an inexpensive hotel & then get a day pass at the Westin!

  • Stayed December 2005
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Royal Palm Resort & Suites

  • Royal Palm Hotel
Address: P.O. Box F-44900, Freeport, Grand Bahama Island
Price range (per night):* INR7,189 - 8,304

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