It's not a 4 star hotel. We booked the hotel with a really good price. When we reserved room online there wasn't nothing about fees and such. After checking in we headed towards the beach. We didn't call taxis because they had a fixed charge of $4.50 pp. So instead we walked to the bus stop and paid $2 for two people. But when we returned from the beach and tried opening our room it was locked. Management locked our room, we couldnt get in. When asked why our room was locked, they said we needed to pay a fee. We aruged that when we reserved the room online and when we checked in, there was nothing said about fees and such. So we ended up paying the fees since other places were charging alot for each night and we originally had gotten a very good deal. Also we were the ONLY guests in the entire resort. I guess it was their off season in May. Other than the fees issue, everything else was ok.

My husband and I planned our first trip to The Bahamas for my birthday. After making the arrangements with the travel agency we received our hotel documents for the Royal Palm. I then began to check out the hotel on-line. I was so terrified that the hotel was going to be horrible after reading the reviews! I just knew our first trip to The Bahamas was going to be a disaster! I was VERY pleased with the cleanliness and service at the hotel!! The rooms were equipped with everything we needed. There is a very inexpensive restaurant right on-site that's open for breakfast and lunch. We were able to take a five minute walk to downtown Freeport. From there we paid $1 to ride anywhere we wanted to go! There is also a KFC, Burger King, Quiznos, Subway and chinese restaurant nearby! Don't believe the horror stories. It may have been that way in the past but at present this hotel is A-OK!!

This hotel was nice, clean, and had a very friendly staff. It was nice if you didnt mind walking 10-15 min. for food, even though they had a restaurant on site. But they had a nice kitchen with microwave and fridge. It was cool since we went to KFC and bought extra stuff, they heated it up later in our hotel room. The main thing i didnt like was the fact that the door didnt have any additional locks on it other than the fact that it locks automatically (from the outside) when you shut the door. But other than that, i loved this hotel. It was very pretty, and the pool looked very clean. I hated the little lizards running around there, but you can control nature. I would definitly stay here again.

I wanted to give Royal Palm a better rating, because the staff was very friendly, and the rooms were clean, but there were some pungent downsides, and I'm just finding out that I got royally screwed making
international phone calls from the place. I should have known better and brought a calling card, but how would I know that each call (all but one was less than 5 mins) would cost me over $40! 6 calls cost me
$250!!!! The prices were not posted nor offered to me when making the
calls. The pungent comment comes from a couple of evenings during our stay when there was a really strong sewer smell in the neighborhood. Not the motel's fault, but one could not enjoy oneself outside at the pool inhaling the smell. Fortunately, the rooms were well sealed, and the smell didn't permeate into them.

Another note: the photos on this site are of the Island Palm, which is another hotel/motel under the same ownership. We drove by the Island Palm a number of times, and I recognize the 3 floors of balconies in the pictures. The Royal Palm just had 2 floors.

Again, the staff was friendly and the rooms clean, but I wouldn't go here again.