My husband and I planned our first trip to The Bahamas for my birthday. After making the arrangements with the travel agency we received our hotel documents for the Royal Palm. I then began to check out the hotel on-line. I was so terrified that the hotel was going to be horrible after reading the reviews! I just knew our first trip to The Bahamas was going to be a disaster! I was VERY pleased with the cleanliness and service at the hotel!! The rooms were equipped with everything we needed. There is a very inexpensive restaurant right on-site that's open for breakfast and lunch. We were able to take a five minute walk to downtown Freeport. From there we paid $1 to ride anywhere we wanted to go! There is also a KFC, Burger King, Quiznos, Subway and chinese restaurant nearby! Don't believe the horror stories. It may have been that way in the past but at present this hotel is A-OK!!

This hotel was nice, clean, and had a very friendly staff. It was nice if you didnt mind walking 10-15 min. for food, even though they had a restaurant on site. But they had a nice kitchen with microwave and fridge. It was cool since we went to KFC and bought extra stuff, they heated it up later in our hotel room. The main thing i didnt like was the fact that the door didnt have any additional locks on it other than the fact that it locks automatically (from the outside) when you shut the door. But other than that, i loved this hotel. It was very pretty, and the pool looked very clean. I hated the little lizards running around there, but you can control nature. I would definitly stay here again.

I wanted to give Royal Palm a better rating, because the staff was very friendly, and the rooms were clean, but there were some pungent downsides, and I'm just finding out that I got royally screwed making
international phone calls from the place. I should have known better and brought a calling card, but how would I know that each call (all but one was less than 5 mins) would cost me over $40! 6 calls cost me
$250!!!! The prices were not posted nor offered to me when making the
calls. The pungent comment comes from a couple of evenings during our stay when there was a really strong sewer smell in the neighborhood. Not the motel's fault, but one could not enjoy oneself outside at the pool inhaling the smell. Fortunately, the rooms were well sealed, and the smell didn't permeate into them.

Another note: the photos on this site are of the Island Palm, which is another hotel/motel under the same ownership. We drove by the Island Palm a number of times, and I recognize the 3 floors of balconies in the pictures. The Royal Palm just had 2 floors.

Again, the staff was friendly and the rooms clean, but I wouldn't go here again.

After reading everyone else's reviews I was literally scared to step foot in this hotel! - I don't know where you all stayed but this place must be under new management! The room was being made up when we arrived (we we're 4 hours ahead of schedule); but they were happy to accomodate us and got the maid to finish up while we were in the restaurant (they have a restaurant on the grounds that serves breakfast and lunch but closes at 3pm I believe so the only meal you need to worry about getting out is dinner and that's no problem - we ordered Papa Johns Pizza right to our room!)

Everything was clean and everyone so nice! I was so worried about the time share that when the woman at the information desk asked for a moment of our time I almost blew her off - turns out she just wanted to give us a packet of info on time the shuttle runs (they have a complimentary shuttle that takes you to and from Xanadu beach daily), things to do (they arrange excursions for you everything from glass bottom boat rides to swimming to dolphins and it's cheap like $40 bucks!)

We went to two beaches while we were there (we went for a weekend) first we went to Port Lucaya on the advice of the information desk lady - and it was AWESOME! We got to swim (the water is SO clear and beautiful!) and we got to shop around at the tourist stops. The next day we took the free shuttle to Xanadu and that was even more amazing becaue it's not a populated as Port Lucaya so we had a little romantic time to ourselves (highly recommended for lovers!) There is a bar on the beach at Xanadu but I don't recommend it as the bar tender was a complete --- and when I asked for a drink in a coconut or something with an umbrella he snorted, "This isn't Hawaii!" - Yeah so don't patronize him!

Other than that it was an awesome trip and I DEFINIATELY recommend the Royal Palm Suites! We have photos but we left our camera there but we called them to let them know and they're mailing it to us so if you want to see our photos at a later date email me at SatireFireFly@yahoo.com