i went to this hotel 5 years ago and it was nice and clean i didn't have no problem with it. because i was too late in booking my hotel at the raddison i took that hotel. my trip started off bad. i was suppose to arrived on thursday and because of bad storm in miami i had to wait until sat. i called the hotel to tell about my flight was cancelled and the lady tells me that she didn't have a resoration for me. i would have to call the next morning. i called the company and they told me that my resoration was done and they have reschedule to sat to wed. sat i get to the hotel i was told that they didn't have me on there list for a room. i told them that i paid for my room i had to give them my credit card for hold until monday until they can go in the office to see if it is on the fax machine. i was not going to let this stop me for having fun. i get to my room look ok and everything. later that night. i went to bed and woke up the next day my legs was itching. later that day my legs had big waps. that monday i went to the doctor with my friend and while she was her doctors office she ask her doctor to look at my legs and arms. he told me that i had bed bugs bite. he gave me a list of stuff to get and told me to tell the hotel. i went back and told the front desk and she told me that i had to talk to the manager and she switch my room. the next morning i told the manager and she tells me she never heard of that happen. it was like she didn't care. it's been over a month i still have big sores all over my legs from these bed bugs bites. all my friends that seen my legs said should sued them. i advise anyone not to go there. it's dirty. next time i am going to go back to the raddison in our lucauya i know they are clean.
- Royal Islander Freeport
- Royal Islander Hotel Freeport
