What these guys are doing at The Ocean Reef Yacht Club is pure highway robbery. The location is terrible, and you need to to rent a car for the week in order to get anywhere (seems a little convient that the resort is terribly located and their just happens to be cars avaliable through the resort). The car we rented was in terrible condition and borderline not safe to drive. Our room was ok, we stayed in a recently renovated suite. Even though it was "recently renovated," the toaster, one of the T.Vs, and the lights in one of the bathrooms were broken. Also the room contained no safe, we complained to management about this situation on the first day and they failed to get a safe installed in the room before the end of our 7 day vacation.
The worst part about this place was when the renovations of the upstairs unit began in the middle of the week(which they failed to mention to us at any point BEFORE the work began). We came back one day to a massive leak in one of our bathrooms(which was right next to a light fixture). The maintance man stopped the leak, but failed to remember to fix the light fixture (therefore I showered in the dark for the next 3 days). The worst came however when we were woken up at 9 in the morning to a jack hammer going off upstairs. We instantly complained to management who provided the excuse of "well we didn't think they were going to start until next week." it then took them 3 hours to stop the jack hammer, during which time the staff posted notes saying that their was suppose to be construction work happening in the morning. Upon our check out we asked if our room was not going to have someone staying in it after us because of the construction, the staff member said no (boy I feel sorry for those people).
Don't waste your time with the food on site, it is pitiful. Grouper's grill is absolutely terrible in every way shape and form. Put it best, it is $5 for tostitos chips topped with jarred queso (and it takes them 20 minutes to make it). Ester is pretty good, but honestly go to the grocery store (solomons) or to the Lucaya shopping center for resteraunts ( I recommend the lobster burrito at agave, and everything at Lucianos). Their is no beach, and both pools are freezing. Honestly ocean reef is a scam, they are more concerned with stripping every last cent they can off of you over actually providing a quality product. On top of the false advertising I have heard from various other reviews on this site, I honestly feel if the ministry of tourism is what they say they are in the Bahamas they need to step in and issue some kind of watch dog on this place. This terrible experience not only does not make me not want to return to ocean reef, but I am second guessing whether I would return to the Bahamas or not.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC