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Castaways Resort & Suites Grand Bahama Island – reviews, photos

2.5 of 5
42629 E Mall Drive, Freeport, Grand Bahama Island
Hotel amenities
Castaways Resort & Suites Grand Bahama Island
Castaways Resort & Suites Grand Bahama Island
Castaways Resort & Suites Grand Bahama Island
Castaways Resort & Suites Grand Bahama Island
Castaways Resort & Suites Grand Bahama Island
Castaways Resort & Suites Grand Bahama Island
Ranked #16 of 19 hotels in Freeport
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    2
    3
    5
    0
    2
Date Rating
A TripAdvisor Member
New Bern, NC
1 review
10 helpful votes 10 helpful votes
“taking advantage of college students”
1 of 5 stars Reviewed 11 May 2003
10
people found this review helpful

We stayed at the Best Western Castaways on spring break. I gave them my Visa Check Card for a $300 room deposit. They said it was denied. My friend gave her credit card for the $300. When we checked out, her deposit was credited back. When we got home I found that $300 was debited from my account by Best Western Castaways. Mr. Barnett, who is VP and General Manager tells me that they never charged me the money and will not refund it. I hope that if nothing else students will see this and know not to ever stay there as they are very unreputable.

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Ithaca, NY
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
39 helpful votes 39 helpful votes
“Good deal in an area of expensive rooms”
3 of 5 stars Reviewed 21 February 2003
35
people found this review helpful

The Castaways was a rather plain hotel, with some plusses and minuses: on the plus side, the place was very clean, and the staff was attentive. You always saw the manager and/or security walking around. When they say they don't want you to hang stuff (like wet clothing) from the balconies or railings, they mean it. I hung some clothes that got wet at the beach from a hanger, and hooked the hanger onto the balcony railing, with the clothes inside the railing, and while I was away at supper, they came into my room and put the clothes on the bed, and left a message stating that NOTHING was to be hung from the balcony ( a problem in a country with a very humid climate!) The pool was very nice: big and deep, and kept, like everything else, very clean. The staff was nice enough, some people very good at letting us in on how to get around and what tourist things were good to do and what we could pass on. On the other hand, a woman at the registration desk couldn't give us any suggestions about where to go for a good meal. The attached restaurant was only open for breakfast. That meal, although good, was a little expensive. I don't know that we'd stay here again, we might pay a little more to get a more complete experience. But if you're going to be using the hotel just for sleeping at night, it's very reasonable, and the pool is not bad at all for when you'd like to go swimming and not come back all sandy.

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Ask MaryB52 about Castaways Resort & Suites Grand Bahama Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An eurosun.de Traveller
“Schade”
3 of 5 stars Reviewed 9 December 2009
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An eurosun.de Traveller
“Familienurlaub”
5 of 5 stars Reviewed 22 April 2009
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Additional Information about Castaways Resort & Suites Grand Bahama Island

  • Best Western Freeport
  • Freeport Best Western
Address: 42629 E Mall Drive, Freeport, Grand Bahama Island
Price range (per night):* INR5,573 - 7,691

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Castaways Resort & Suites Grand Bahama Island
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