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Xanadu Beach Resort and Marina – reviews, photos

3.0 of 5
PO Box F-42438, Freeport, Grand Bahama Island
Hotel amenities
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Ranked #18 of 19 hotels in Freeport
2.5 of 5 stars 243 Reviews
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243 reviews from our community

What travellers say about this hotel
  • Port Lucaya(5)
  • Time share(4)
  • Grocery store(3)
  • Very nice(3)
Traveller rating
    32
    37
    26
    40
    108
Only show reviews for Family (32) | Couples (46) | Business (2)
Date Rating
Alexandria, Minnesota
1 review
1 helpful vote 1 helpful vote
“Private beach/Excellent Service!”
4 of 5 stars Reviewed 27 February 2011
1
person found this review helpful

I read the reviews for the Xanadu before I left, and I am not going to lie, I was so nervous about going. We got to the Xanadu and we received EXCELLENT customer service from day one. The beach was amazing! If you are looking for a LARGE private beach this is the place to go! Anton (the bartender on the beach) was friendly and even took me and my boyfriend on a private 3 hour snorkling trip. So worth it! Also, a few feet on the beach Howards Xanadu grill is the best meal we had there. 2 lobster tails, a salad, and bread for $12! Total steal! Also, Pier One (they do shark feeding on Thursday--amazing!) on the harbor was great scenery and great food (fairly expensive--but worth it).

  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lakegirl1234 about Xanadu Beach Resort and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington, West Virginia
1 review
9 helpful votes 9 helpful votes
“A Place For Relaxation”
3 of 5 stars Reviewed 11 February 2011
9
people found this review helpful

I read all these reviews..every single one of them, before going. My girlfriend owns a timeshare at Xanadu but hadn't been there since before the hurricanes around 2005. Freeport got absolutely NAILED.

Here's the deal with Xanadu..

There was an international market not too far from the resort. It had a large casino and lots of shops, etc. It was destroyed in the hurricanes and was never rebuilt. The owners took their insurance money and called it quits. That was a HUGE hit to the freeport economy. All they have left is Port Lucaya, which is nice, but not enough to keep it all together.

Xanadu was also heavily damaged. They've closed the Marina, the outdoor shops, scooter rentals, parasailing, etc, are all gone. If you have kids and want to do fun things constantly, don't go to Xanadu or Freeport at all because once you snorkel and do a dolphin encounter, you've seen it all. Go to Nassau. Anyway..Xanadu is a solid place. I can't speak for the hotel portion, but the timeshares are newly renovated, clean, and comfortable. We REALLY enjoyed our time there. The beach is absolutely amazing. You'll be floored. Plus, you basically have it to yourself. We had such a good time just laying around, tossing a frisbee, having a week-long coral skipping contest, walking, eating lobster grilled at a shack on the beach, etc. We loved it and I'd love to go back.

Amenities..

Very small store with necesssities, open 5 hours a day. They told us the restaurant is opening back up soon, but who knows?

The pool is nice. The tennis courts aren't operational (who plays tennis anyway? LOL).

They also have a VERY nice gym. I was really surprised.

The beach bar is very basic, but you can get breakfast, lunch, and dinner there in basic fashion. YES..you will see giant sea rats near the water but Anton keeps the bar clean. He's a cool guy and is at that damned bar from 7am until at least 11pm every night. He also does scuba charters. His wife (Bernie) works at the hotel and then the bar at night, and she's a sweetheart. We really enjoyed hanging out at the bar and just chatting with them.

According to Anton, they do most of their business when cruise ships dock and people come to see the best beach on the island. We never saw them during our stay, but I don't doubt what he says.

The hotel will have a schedule of events. They're about 10min from port lucaya or anything of merit, so they have a schedule of something to do each day. Basically, they give you a free ride ($30 round trip in a taxi) into town, or to the fish fry (fun), Port Lucaya (where they have diving, fishing charters, and dolphin experience (amazing), and the grocery store (definitely do that one). Junkadoo beach club is fun, and they'll come pick you up for free and take you back.

Everyone on the island is so nice. I recommend Cooper's taxi service because he shows up when he says and will pick you up on time. His rates are reasonable. He's also knowledgeable about the island.

If you want to RELAX (and can get in the timeshare building), go here. If you need putt putt and clubs, avoid Freeport entirely.

  • Stayed July 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Patz7979 about Xanadu Beach Resort and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Wareham, Massachusetts
1 review
4 helpful votes 4 helpful votes
“HORRIBLE!!!”
1 of 5 stars Reviewed 10 February 2011
4
people found this review helpful

people PLEASE listen to me and DO NOT BUY this vacation club...they tell u all the time that it's all booked and theres never anyone there...they say they'll buy it back and they won't...they don't take your phone calls,they don't try to help you at all...i wish i never got this,they make it sound so wonderful and it's not...my husband is very sick and i can't even give this stupid thing away and they won't even help me...it's all paid for i just don't want it anymore and i still can't get out of it...i'm going to get me a lawyer cuz thats about all u can do and if u ever deside to buy a vacation club PLEASE look into them...i HATE this one !!!! THIS IS NOT A FAKE REVIEW!!!

Stayed February 2011, travelled as a couple
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Ask bettyjurczyk about Xanadu Beach Resort and Marina
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USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“never made it to resort! Not good!”
1 of 5 stars Reviewed 28 January 2011
1
person found this review helpful

We booked our trip back in November through our club. The resort looked a bit scetchy and the reviews were not that good but the price was right and it was on the beach. I called to make sure it was "safe" and was assured by the clerk that everything was fine. Two days before we were to leave for the trip we got a call from our club saying it was a no go. They could not let us be there because it was "not acceptable". We were moved to another complex without any problem. My advise. Don't try and book this property no matter how attractive the price may look. Its not reliable.

Stayed January 2011, travelled with family
Was this review helpful? Yes
Ask shecki about Xanadu Beach Resort and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herlev, Denmark
1 review
3 helpful votes 3 helpful votes
“By any means, do not purchase a membership of the vacation Club”
2 of 5 stars Reviewed 27 January 2011
3
people found this review helpful

We had a great time on the Bahamas, but it should have been that way.
We unfortunely did buy a membership, and this year they nearly double the maintenance and tax fee, so go and have fun and dont listen to the sales persons.
It is a little worn out, so maybe Howard Hughes is turning in his grave if he saw it.

  • Stayed July 2010, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask kenmog about Xanadu Beach Resort and Marina
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Additional Information about Xanadu Beach Resort and Marina

  • Xanadu Beach Freeport
  • Xanadu Beach Hotel And Marina
  • Xanadu Bahamas
  • Xanadu Resort
  • Xanadu Beach Resort
Address: PO Box F-42438, Freeport, Grand Bahama Island
Price range (per night):* INR8,081 - 13,654

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