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Xanadu Beach Resort and Marina – reviews, photos

3.0 of 5
PO Box F-42438, Freeport, Grand Bahama Island
Hotel amenities
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Xanadu Beach Resort and Marina
Ranked #18 of 19 hotels in Freeport
2.5 of 5 stars 243 Reviews
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243 reviews from our community

What travellers say about this hotel
  • Port Lucaya(5)
  • Time share(4)
  • Grocery store(3)
  • Very nice(3)
Traveller rating
    32
    37
    26
    40
    108
Only show reviews for Family (32) | Couples (46) | Business (2)
Date Rating
Pittsburgh, Pennsylvania
1 review
28 helpful votes 28 helpful votes
“Xanadu no longer part of RCI”
1 of 5 stars Reviewed 17 November 2011
28
people found this review helpful

Xanadu and RCI as of September 28, 2011, its Affiliation Agreement with RCI will be terminated.

Xanadu management never told anyone in their vacation club this information. I found out because I called RCI to schedule my next vacation. Vacation club owners saw an increase of 25% in their maintenance fee in 2011 and have paid "special assessment" in order to help renovate the building. The elevator has been broken at least since 2006, what is the resort doing with all the $$? The don't answer calls or emails, and if they do answer I've always been told, call back in 30 minutes. Their management is pathetic, and now I'm on the hook for 30 years for a vacation club that can only be used at three resorts all located in the Grand Bahamas Island.

Would definitely not recommend the resort, staff and most definitely the vacation club!

Stayed November 2011, travelled with family
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Ask J B about Xanadu Beach Resort and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton Ont, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
“RCI cancelled our booking night before”
1 of 5 stars Reviewed 30 August 2011
11
people found this review helpful

RCI called us the day before we were leaving for our vacation to Freeport Bahamas to the hotel Xanadu Beach Resort and Marina. They said they don't know how we got a confirmation for this hotel, it was off their hotels to send members, stating it no longer was up to RCI standards, that they had too many complaints about the members experience. They said the beach furniture is mostly broken the rooms have roaches that are not treated on regular basis. Complaints about rooms no air conditioning. Staff is minimal not up to RCI guidelines. The food is not exceptable. The hall ways of the hotel needs work. We were switched to a wonderful resort Ocean Reef Yacht Club

Room Tip: Don't Go
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  • Stayed August 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask bluangels about Xanadu Beach Resort and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Find someplace else to stay”
1 of 5 stars Reviewed 25 August 2011
8
people found this review helpful

Do not go here - the hurricane has destroyed this place and they have not been able to recover. The staff is pleasant but they need their jobs and I'm sure would prefer to work at other resorts. The beach is not the best. You can be on a better beach in the USA. Their is too much overgrowth of grass which is not well kept and it causes ants to crawl everywhere on the beach, and the beach is not cleaned on a regular basis. (Bottles, cigarette butts, food, and plastics are on the beach and in the water.) The rooms and balcony's need to be totally renovated and a good dusting and cleaning need to be done, the elevator is depressing, and the location of the place is so far from everything that it cost $ 20 - $25 dollars just to get away from this place. Then of course it's another $ 20 - 25 to get back. The place looks deserted and most of the resort is still closed down from the hurricane of years ago. If you read a good review about this place something is wrong with the writer. I hate to write bad reviews but I'm just being honest. I value my money and time and how its spent. If you must go to freeport just choose another spot.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mary j about Xanadu Beach Resort and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLAYMONT
1 review
3 helpful votes 3 helpful votes
“we absolutely dreaded our stay at the "Xanadon't)”
1 of 5 stars Reviewed 17 August 2011
3
people found this review helpful

Upon arrival, the main lobby is closed. we had to walk to a secondary entrance. Expecting one of the "Villas by the marina" by the way only one boat left in the marina, we were given an efficiency for two couples. disgusted, and tired we were given two seperate rooms. one efficiency and one suite with two rooms and a kitchen, living room two baths. no air conditioning! poorly prepared staff(not their fault) mildew hallways, out dated elevator placard( april 2010) no phone lines the whole week, and wifi only in the downstairs lobby. only about 10 total guests and all put up with the conditions to make the trip to the island the bigger picture. p.s. front desk personnell sherrell and erica were very helpful under the circumstances they were facing. lucky we had a car because port lucaya was where the party was at. totally putrid conditions even for animals. HAAHAA atleast we got to stay in the hotel "grill masters suite" try to get room 1207;-). bedroom wall unit A/C. oh yeah.......XANADON'T.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DAMON H about Xanadu Beach Resort and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davie, Florida
1 review
“priceless family time”
4 of 5 stars Reviewed 26 June 2011

time share with no bells and whistles
private beach with tiki bar
16 family members on vacation
priceless!

Xanadu was a place where the time share rooms were very nice. There was a few staff members working, but the ones t. hat worked there were very accommodating Maid service came on Wednesday to vacuum and clean, however, they were available others days for a fee.
Went grocery shopping and cooked most of our own meals. The most fascinating part about this vacation was the Tiki Bar and the owners. Anton and Bernie took us to so many different places where the locals go. This was one of the best family vacations ever. If you need bells and whistles this isn't the place for you. If you want to feel like you are on your own private beach than you must check it out.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask foodzilla7265 about Xanadu Beach Resort and Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Xanadu Beach Resort and Marina

  • Xanadu Beach Freeport
  • Xanadu Beach Hotel And Marina
  • Xanadu Bahamas
  • Xanadu Resort
  • Xanadu Beach Resort
Address: PO Box F-42438, Freeport, Grand Bahama Island
Price range (per night):* INR8,081 - 13,654

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