I stayed at the Pelican Bay at Lucaya hotel from January 12-16, 2012. My fiance and I were there on a scouting trip for potential venues for our wedding. From the moment we arrived to the moment we left, our stay was nothing short of perfect. The staff were friendly, attentive, thorough, and on point at all times. Each day we were treated as though we were V.I.P. guests; our every need and inquiry was attended to in a timely manner and with a polite attitude and kind demeanor from each staff member. The staff- from the front desk agents, to the bell captain, to the house keeping and restaurant staff- were always friendly, willing to assist, and always appeared to be concerned with how each guest was enjoying their stay.

The hotel grounds are magnificent. Its is obvious that cleanliness and comfort are a priority at this hotel. Each day, our gorgeous waterview room was cleaned in a timely manner and with precision. All of the facilities in our room worked the way they should. Overall, the property is well maintained.

The food at the hotel is delicious and of good quality. We chose to have each meal at the hotel or at the restaurant on the hotel grounds, Sabor. Each item we ate was fresh, flavorful, and well prepared. The menus offer a diverse array, which made it easy to stay at the hotel for each meal without becoming bored. Our wedding planner arranged to have a tasting for our wedding menu; each dish sampled was crafted with fine, fresh ingredients and obvious care. The presentation and flavor of the food was equally fabulous.

To all the BRIDES out there looking for a destination wedding location- LOOK NO FURTHER, PELICAN BAY IS THE PERFECT VENUE TO HOST YOUR WEDDING!! Wedding planner Marva Munroe met with us several times during our visit to help us envision the plans for our big day. She was knowledgeable, organized, and friendly, which helped to put out nerves and concerns at ease. Once we met with Marva, our hearts were set on Pelican Bay as our wedding location, though we had visited two other hotels for consideration as possible venues. Marva is on point and incredibly accommodating, and when you are a bride, these are the must-have characteristics that you would seek in a wedding planner. We are beyond excited for our wedding and can rest easily knowing Marva is there to handle all the details of our wedding.

I cannot say enough good things about this hotel and its staff. If you find yourself looking to stay in the Bahamas, your choice should be easy - choose this hotel!!!!!! It is a gem that offers a unique Bahamian experience that you won't soon forget. I know we won't!! THANK YOU PELICAN BAY STAFF!!!

I stayed at this hotel January 5 thru 8, 2012. I am writing to say that though the hotel was decent, it is lacking a lot of amenities that a "great"hotel should have. The first room i stayed in (342) didn't even have flat screen tv's. Free internet should be provided. No stove or stove top. I didn't even have eating utensils in the room. The hotel website advertised a live music on saturday night. There was none. There was suppose to be a dj on friday night. There was none. It was not that much different than a Holiday Inn or any other 3 star hotel, and even some of those offer complimentary breakfast and had better and more updated facilities. I've stayed at the resort on Taino Beach and it was 100 times better. For $250 per night (that's resort fees and taxes included) there is a lot of room for improvement. The rooms are outdated. The furniture was not clean and the floors were not swept. The shower head in room 342 was disgusting. I would neither stay again or recommend this hotel to anyone else. I travel frequently to freeport and though this is one of the most expensive hotels it was by far not the best. The whole experience was far less that what i expected.

The state rooms are very nice. The buffet breakfast is very dissapointing and very expensive. In fact due to a reservation issue with how old a child is I was short changed an included breakfast that management refused to budge on. There are no activities and this hotel and you need to use a public beach with is not very good. Close proximity to the Luyacan market place is a plus.

The suite room at Pelican Bay was gorgeous and extremely comfortable. The designers made really unique and tasteful choices for the space, including the furniture and fixtures, the view from the balcony was awesome, the housekeeping was immaculate, and the desk staff were very courteous. The biggest drawback of this hotel was the breakfast service, which was sparse, inadequate and undependable. Items in the buffet would run out and not be replaced for an hour or more, even after a request was made, and some days ordinary items like jam and fruit wouldn't be there at all. We had the feeling that the hotel was trying to control costs by adding fresh food to the breakfast buffet only very slowly, which left a bad taste in our mouths--no pun intended.