We just returned from a few very enjoyable days at this resort.
Our suite in the Huntington Wing was spacious and well furnished. The bathroom was large and there was plenty of storage space. Situated on the upper floor, the balcony was the best we have had anywhere (and we stay in many great places!). Extremely large and wide, we spent several blissful days relaxing on loungers in the shade there overlooking the immaculate lawns and onto the ocean.
Another perk of this resort is the Butler Service. Our three butlers couldn't do enough for us (thank you so much to Valentine, Germaine and Shamika) and, unlike in many resorts that claim to have butler service, staff were always visible and available here, ready and willing to assist you within moments. Every evening a little cart tinkles along the corridors delivering a glass of champagne and chocolate-covered strawberries as well - a delightful touch which sets you up well for the evening. Housekeeping was also generally very good.
Dining at the O&O was very good: the cuisine is fusion-style and food quality was high - plenty of ceviches, raw fish, salads plus excellent US meat. Prices are high but so is the standard, so we had no issue with the restaurants at all.
Like many other guests we also ventured over to the Atlantis resort but gratefully came "home" to the warmth and personal welcome of the O&O.
The only reason I have marked the property down to 4 instead of 5 is that service was inconsistent: the majority of staff here are wonderful and helpful, genuinely going out of their way to assist and help ensure you have a wonderful vacation. However there are others (they are in the minorty but should NOT BE EMPLOYED THERE AT ALL) who really just go through the motions. One person we encountered at Reception was extraordinarily unhelpful - I wish I'd got her name but I was so taken aback by the way she addressed us that I forgot! Management should sort out this inconsistency as these poor-performing individuals let the Resort down as well as the many other hard-working and excellent employees..
In summary, I would still recommend (but just don't even think about what it costs high season - it was very very very pricey!) - we had a very enjoyable and relaxing break.
- One Only Ocean Hotel
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- Ocean Club Paradise Island
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- One Only Ocean Resort
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- One Only Ocean Club Bahamas
- One & Only Ocean Club
