After reading many of the reviews, I was pleasantly surprised with this hotel. It has stunning views of the ocean and great pool area next to the beach. Our room faced the ocean and was great to leave the door open to bring the air. We found the staff to be helpful, polite and very friendly. The room was clean, shower worked well - I wish they had a mini bar. Drinks outside bar were fabulous and the music was overwhelming like it can be at other locations we have stayed. The inflatable slide was pricy and the casino is not large but it had plenty of table games and one arm bandits. My only beef is that they were all $25 minimum tables, so you could go through a lot of cash far too quickly, plus the drinks are free - not a show stopper but annoying. We found the food to be fine outside and inside. I was disappointed I couldn't use my SBUX card in the casino (it's in the back right corner), but not an earth shattering moment. Again both barking puppies - it didn't detract from our overall experience. The wifi worked fine in the lobby. We had no trouble catching the local bus or mini bus. There's huge new resort area under construction, it will be interesting to return in a few years. If you are the sort that doesn't want to leave a resort once your are there, there isn't a whole lot to walk to outside of the beach and nearby hotel. Btw, nice feature that you can charge between hotel bars/restaurants.

The hotel was very nice appearing. The room was very comfortable. There were numerous pools and a nice beach area. The hotel responded promptly to our request to reset the safe so it was available for us to use. A couple of small issues however..... after three requests, they never brought an extra chair to add to the one on the balcony . They also didn't put face cloths in the bathroom after a few requests.

I overall liked the hotel. We also got it for a very good price. One disadvanatage is that it wasn't close to a grocery store. The food was expensive at the hotel and only average in quality. The #10 bus goes by frequently, so easy to catch it to downtown. The buses don't run in the evening, so add cabs into your budget to get around in the evening if you want to go out for dinner. (I recommend going to the Fish Fry area and eating at the Twin Brothers restaurant. Fabulous food..... and try a non-alcoholic pineapple daquairi. Made from fresh pineapple and is great!)

My boyfriend and I spent 3 wonderful nights at this hotel from Feb. 2nd - Feb. 5th 2012. I was a little concerned after reading some reviews I found on this site, but after having been there myself I can't help but wonder if some people didn't review the wrong hotel!!

The check in process was quick and easy; we got a bedroom with a king size bed on the 3rd floor of the West Wing. From our balcony (which is not big, granted, but was perfect for us) we could see the neighbouring condos and the beautiful beach. The room was clean, bed was amazingly comfortable and cleaning staff was very friendly!

The location of the hotel is ideal, as it is right on Cable beach. The 3 pools were amazing!! (Only one pool is heated, but being Canadians, we had not problems enjoying our swims in the two other pools as well!! ;) From the hotel, you could easily take bus #10 for 1.25$ per person, and it dropped you off at the Fish Fry or downtown (where we visited a fort). From downtown, you can also take a boat ferry for 4$ per person to get to Paradise Island.

According to the information posted at the front desk, there was always one activity at the hotel every night (such as watching a movie outside, karaoke, etc.). The hotel is also connected to the next door hotel where there is a casino and a bar where a band was playing some music at night. We saw many guests heading downtown at night, but we chose to remain on the hotel grounds.

The food and drinks were very good!! We always found something we loved, regardless of which restaurant or bar we went to. However, the prices for the food and drinks are quite high (44$ for breakfast buffet for 2, 60$ for dinner for 2, 10$ per drink, ....), but with the all-inclusive as long as you are careful what you purchase (because there are some exceptions written on paper that are provided to you upon check in), you don't have to worry about the prices!! :0)

The hotel staff was great and very helpful!! Regardless of what information we wanted, someone was always able to assist us. There are also 4 computers in the lobby with free internet for hotel guests, which was very nice!

We will certainly be returning to this hotel (as all-inclusive guests) again in the near future!! :)

Stayed for one week at the Sheraton Nassau. We got a nice, clean comfortable room with a beach view - so beautiful at night. The hotel is very good. It has a nice gym. The staff are generally quite friendly, although sometimes a bit laid back. The room had free internet. One night we had dinner at the bar and it was good. Most nights we ate outside the resort. The casino was average. It was very smokey. I was there during Super Bowl weekend and laid a little wager at the casino. I went back a few times after to put in a couple of more bets but there was no one ever in the booth. Very strange but probably worked out for the best. I'm sure I would have ended up losing the money I won from the Super Bowl. Overall, we had a very good week at the Sheraton. It's a great resort right on the beach. The beach is clean and well-maintained.