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BEST WESTERN PLUS Emerald Beach – reviews, photos

3.5 of 5
8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
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BEST WESTERN PLUS Emerald Beach
3.5 of 5 stars 494 Reviews
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494 reviews from our community

What travellers say about this hotel
  • Cruise ship(19)
  • Very nice(17)
  • Pool bar(9)
  • Friendly and helpful(9)
  • ST John(9)
  • Third floor(8)
  • Flat screen TV(7)
  • Wedding planner(7)
  • Rooms are clean(7)
  • Breakfast buffet(7)
Traveller rating
    141
    169
    88
    57
    39
Only show reviews for Family (80) | Couples (171) | Business (29)
Date Rating
Alaska
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Cleanliness/Repair/taxi issues”
3 of 5 stars Reviewed 31 December 2011
2
people found this review helpful

This Best Western has everything going for it but the following cleanliness/repair and taxi issues that should be taken care of immediately. The repairs done to the bathroom were very shoddy workmanship and even more repairs are needed. The tub stopper was covered in mildew. The ants were climbing on all surfaces in the room. The housekeeping staff was inconsistent except for the fact that a protein bar that was under the bed when I got there and remained so all week. The pool waterfall was not in operation and the fountains were running low. The boutique was so full of boxes that we could not walk. There was no DVD player as advertised.The adjoining room was noisy. The taxi drivers that park here were hitting on the travelers as well as did not want to take a small party as they could get more money out of a large group. They often charged more siting the van size as their excuse. BW please get these issues taken care of as we would like to return with our kids. The room phone was not turned on when I arrived. When the power went out there was a candle but no matches so we had to go in the dark to the front desk to get them. No power=no water. In traveling with children it would be great if the restaurant prices were more reasonable. The beach front rooms, patios, beach, beach rental activities, beach bar, location, manager's get together, restaurant meals, pool and the front desk staff were great.

  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Another Great Stay at Emerald Beach”
5 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

We just returned from eight days at Emerald Beach after a stay on St. John. The rooms have been upgraded with flat screen TV, fresh paint and new furniture since our last review in 2006. The staff at the front desk, restaurant and even the housekeepers and ground keepers, was friendly and helpful. You cannot beat waking up right on that beautiful Beach. We saw one of the most amazing sunsets our first evening there.The West Indian Buffet on Friday night was exceptional and the beach bar offered great hamburgers and to die for bushwackers along with perhaps the world's best bartender, Kraige. We have travelled extensively and believe this hotel is a great find for a relaxing and special bargain in St. Thomas.

Room Tip: First floor rooms are easily accessible to the beach and restaurant. The hotel has three floors in f...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Excellent choice!”
4 of 5 stars Reviewed 27 December 2011
2
people found this review helpful

My friend did a LOT of research about where to stay in St. Thomas on vacation. We heard that the Marriot and some of the other higher end hotels were the best places to stay, but the prices of the hotels would mean we'd have to restrict some of the activities we did while on vacation. She finally decided on Best Western and I'm so glad we stayed there. The reviews online were just so-so, but we were absolutely delighted with our stay there.

For starters, all the rooms are beach front and the view is FANTASTIC. The rooms are clean- a little dated maybe- but comfortable and all have nice patios to sit on to enjoy as well as a mini fridge. Everyone who works there was extremely nice and friendly as well. The beach bar alone was worth staying there- we loved it! They made killer drinks, and the atmosphere was both relaxed and playful. Lots of locals make it their hang-out and we met many of them and got some great restaurant and bar suggestions from them. The only real negative is that it is RIGHT by the airport so you can hear the planes take off sometimes, but it never really bothered us much and would not deter us from staying there again in the future.

The great price allowed us to have it all- beach front, convenience, and the extra change in our pockets to do all the excursions we wanted to.

Stayed November 2011, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
“on business”
1 of 5 stars Reviewed 24 December 2011
3
people found this review helpful

l cannot understand all the reviews how great the hotel was the room very outdated was dirty noisey phone broken and wires hanging out of wall the tv was also broken . The best thing was a free drink at the bar. l can say the food at the restaurant wasnt to bad. The girl working the front desk was not all there l think she works 24 hours a day there.If you want to be close to the airport its perfect they fly right over the hotel. Took a taxi from airport to hotel 16 dollars for 1 mile . If you look over to the hill on top you will see a oil or gas tank nice site to look at from the beach.

Room Tip: don t stay here
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  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“fine for a night”
3 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

On the plus side:
easy walk from the airport-- 5 minutes downhill
nice beach facing away from runway and planes are infrequent-- noise not a problem
superbly friendly staff
beautiful beach and marked swimming area

Otherwise:
room worn-- doors scuffed, balcony door lock broken, pillows flat
restaurant food fair

If you are looking for a convenient place to spend the night near the airport this will probably fit the bill well. If you can walk through any large airport then you can walk form the airport to this hotel- really. You can see the hotel as you land.

Room Tip: Be specific if you want a room overlooking the beach or pool. 2nd and 3rd floor rooms offer better...
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Emerald Beach

  • Best Western St Thomas
  • St Thomas Best Western
  • Best Western Emerald Beach Resort
  • Best Western St. Thomas
  • St. Thomas Best Western
Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
Price range (per night):* INR11,370 - 18,483

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BEST WESTERN PLUS Emerald Beach
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