I had a confirmed reservation on line and by phone with deposits only to be called three weeks later and told that there was no room. No real solution was given other than staying at other properties miles away from where I wanted to be. Obviously there is no communication in their system between the reservations and actual availability. I now have to scramble around and find other accomodations after plans have been made and plane tickets bought....

This is not a hotel resort, but rather a combination of resident owners and vacation rentals. The pool was never crowded, so we had it to ourselves most of the time. The ocean floor is rocky and the beach is swept clean every day, so would explore other beaches for swimming and hanging out in the water. But you cannot beat the relaxation factor provided by the view of Cowpet Bay. It is next to the St. Thomas Yacht Club, so scenery is dotted with boats anchored nearby...it's beautiful! We sat on the beach and read or watched our kids build sandcastles. A rental car is definitely necessary to get around the area. We explored several beaches, shopping areas, nearby islands. The condo was great as we were able to buy food and fix some meals rather than eating out all the time, which can get very expensive on STT. Our unit had flat screen TV in living room, smaller flat screen TV in master BR, surround sound system/speakers, fully equipped kitchen and was beautifully furnished. Mosquitoes were pesky, but that's going to be the case in any tropical location (even Florida) during the rainy season - just bring lots of Off repellent! Overall, I loved the Anchorage and will return again and again.

Didn't like the Anchorage customer service. The condos are in a gated community. This created issues getting in and out of the property. If by chance someone was coming out of the gate when we were coming in, cabs were hesitant to enter the property for fear they would get stuck in the property until someone with a code or badge was leaving the property. We went sightseeing every day and eventually asked cabs to just drop us off at the gate. Unfortunately our condo was quite some distance from the gate. The 1st day we got there we were dropped off by a taxi at the gate around 3:00 pm and followed signs for what we thought was the check in office. When we got to the office there was a sign on the door stating that the office was closed until 10:30 am. We called the office that we made the reservations through and couldn't reach anyone. An ee happened to appear after 5 mins. She didn't appear to know we were checking in, however, after turning on the computer she found our reservation and checked us in. We were not provided a gate code initially. When we did ask for the code the two codes provided didn't work. We would call the main office at the Anchorage regarding questions during the day and the phone would ring and ring with no one picking up. Our biggest concern was what wouldl we do if we had an emergency. On our 1st nite, the TV didn't work but management did upgrade us to another condo very quickly. The queen bed in the master bedroom was not very comfortable. The property is too far out to walk to restaurants, etc. I would have preferred to stay closer in to town. The view from the condo was beautiful but given the lack of customer service at the Anchorage we wouldn't stay here again.

Spent 7 days here with immediate family (3 "kids" 16, 19, 23). A little confusion initially because we had to check in at Sapphire Bay resorts, but actually ran into the property maintenance man, who was really nice and offered his cell # in case we had any issues. The property was quiet and private -- clean kitchen, living room, bedrooms, bathrooms. Watched much of the olympics on the TV set. Balcony looking into the bay. A couple negatives: low-quality towels, mosquitoes(!), and condensation of water on the floors (because of the AC we think), which was a slip hazard. Theres a supermarket down if you make a left on the main road with a wide selection, but food in general is very expensive (but liquor is cheap!), where we got most of the supplies to cook dinners.

Didn't have much interaction w/ neighbors. There aren't many people on the small beach, but there are chairs. The beach is shared with a yacht club, so theres tons of boats parked in there. Not the most wonderful beach, but not crowded.

So we used this as an inexpensive base to explore the rest of the Virgin Islands, and since it is so close to Red Hook, it is easy to get anywhere. Highly recommend a rental car. Spent 2 days on St. John, and also took a charter boat to visit the British Virgin Islands.

Overall not luxurious, but homely, simple, adequate, and a good value for parties willing to explore rather than sit on a beach for a week.