My son and I spent five days in Tortola and decided to "camp-out" at the Ritz St Thomas for a few days before returning to the states. Our room as vey nice, the staff professional, food terrific and the accommodations were fine with great views. My only complaint is that you are captive to the Ritz and any travel away from the resort is costly w the surly aditude of the taxi drivers. The hotel should have a simple coffee house or grill. Any way good stay and I will come back.

This was a trip earned through a company incentive so my experience with hotel staff was limited but everyone I spoke with was very friendly and accomodating as one would expect with this type of hotel. The room's were nice but weren't as high end as you come to expect from the Ritz Carlton brand. The food was just alright and it pains me to say it but the breakfast buffet was the best food of the entire day as we had quite a few meals prepared for us by the Hotel for our group and none stood out. What puts the property over the top in my view is the location and the amenities available on site. Whether you were in one of the large infinity's edge pools, or on the beaches or in the waters in front of the hotel it was just flat out picture perfect looking. I know if I had paid for the vacation I might feel less generous but this was my impression.

I'm not sure why anyone would write a negative review about this place! St. Thomas is magnificent. The weather in February was perfect, warm and not too humid. The service was on par with other Ritz properties we have been to. Yes the property is not brand new, but they keep the property clean. Even the "older" rooms are still clean and comfortable. You are paying top dollar for the gorgeous location, the beautiful property/beach, great food and impeccable service. We were only there for 4 days and found the trip very relaxing. The pool and beach staff are great with drinks and food. The free non-motorized water sports are a nice touch. We recommend a trip on the Lady Lyndsey either for a dinner cruise, snorkeling or a sunset cruise. Just get out on the water and enjoy the Caribbean Sea!
The restaurants were good, but again we were only there for four days. Eating all meals on the property might get a bit repetitive if you are there for an entire week, but the quaint town of Red Hook is only a five minute taxi ride and there are lots of great restaurants and shops there. We also had a wonderful couples massage at their spa. Overall, we found our experience at the Ritz to be relaxing and worth the money and certainly would return in the future!

We just returned from a four night stay at the Ritz Carlton St. Thomas. Overall we were very pleased with the property and the service. The hotel is very well maintained, and the beach is gorgeous. The views of St. John can't be beat. Head down to Red Hook for some great restaurant options at much better prices, and I highly recommend Old Stone Farmhouse for dinner.

As others have said, the service is great, and the prices are very high as you would expect from a Ritz. Our only complaints were ones that you couldn't blame the hotel for - St. Thomas was not the nicest of islands and we had multiple people comment on the newer issues with safety on the island. The hotel is also very isolated, and there are no real opportunities to leave the property without a car or taxi. That being said, very relaxing and enjoyable. When we go back we will make the extra investment in time and money to go across the bay to St. Johns, but if you are a Ritz or Marriott loyalist you will have a good experience here.