St. Croix has the nicest people of anywhere we have travelled. Downtown Christiansted was a pleasure to shop and visit. The hotel at Sugar Beach was affordable, but nothing outstanding. Plywood under the matresses for support. Hundreds of baby roaches circling in the kitchen. Air conditioning that didn't work. Cable TV with 2 channels. Our family is used to traveling to places with bugs, but this could be ugly if you are not used to insects. The hotel is next to the power plant, so you can't kayak too far up the beach. The beach is unusable for swimming, with all the sea grass. My son is allergic to it. The community pool is nice, and has many local children sneaking in to use it.
I love St. Croix, and this area of town is affordable, but comes at a cost with a great shell hunting, but not swimming beach, and not any worthy restaraunts close. You need a car to get to the local grocery that has anything one needs. Of course, cooking those groceries in the kitchen with cockroaches is pretty challenging.
In reality, we wanted to leave early, but all the flights were full, so we were stuck to the end of our stay. To end on a positive note, the island is gorgeous, snorkling at cane bay is unbelievable, and Buck island we had to do twice!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 December 2010
We think St. Croix is a gem and are happy you think so too. We want your stay to be as delightful at Sugar Beach as you find our Island. We have a responsive staff, and had we known about your concerns we would have addressed them right away. TV and AC problems are usually simple and can be taken care of quickly. Unfortunately bugs are a factor in living on a beautiful tropical island, but we have effective measures for controlling them. We apologize for the inconvenience these issues may have caused you. Our beach is known as a great snorkeling spot, as the sea grass is the natural environment for smaller oceanic animals. It is also the foo source for sea turtles, and two years ago we had sea turtles nesting on our beach. Imagine that! Many years ago there were no zoning policies put in place: hence the closeness of the power plant to a residential area. However, unless you paddle directly in that direction, the power plant is not visible. Our guest satisfaction is priority number one, and as you found out Cruzians are a generous and friendly people. If you were unhappy in your unit, we would have been happy to relocate you to one of our other beautiful units. We appreciate your review and hope you enjoy your next vacation to St. Croix.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC