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Sugar Beach Condominiums – reviews, photos

3.0 of 5
3245 Estate Golden Rock, 00820, St. Croix
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Sugar Beach Condominiums
4.0 of 5 stars 94 Reviews
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94 reviews from our community

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Traveller rating
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Date Rating
San Francisco, California
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Gorgeous Privately Owned Condo with a Nice Pool and Semi-Private Beach”
5 of 5 stars Reviewed 21 June 2011
4
people found this review helpful

I love this place. I've stayed here three different times in two different condos. Both were gorgeous. Since they're privately owned, the condos vary quite a bit--some have flat screens, kayaks, hammocks, lounge chairs, and luxury accommodations. The A/C was good at both locations. It appears that some of the people here are semi-retired and permanent residents--mostly americans.

They are centrally located--you're close enough to Christiansted so that you can get there in 5 minutes, or you never have to bother with town if you just want to lime at the beach or the pool. There are tennis courts, a big pool, and they have security. Great for families or when you need more than just one hotel room for the price. When I find a place I love, I tend to gravitate to it, so I will definitely go back.

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  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Mi
1 review
3 helpful votes 3 helpful votes
“Great Place to Stay!”
4 of 5 stars Reviewed 31 March 2011
3
people found this review helpful

I have heard so many negative reviews about Sugar Beach. We stayed there March 17-26, 2011 at Condo #103. We highly recommend this condo! Everything was spotless and very well stocked. Everything worked perfectly. Very roomy for 4 adults. 2 bedrooms, 2 baths. This is a condo from a private owner. The only problem we had was the beach not being cleaned everyday. They cleaned it only 2 days out of the 10 we were there. Complained to the office and they said there are more important up keep to do other than the beach. Seriously? They did however clean up the beach after complaining, but again only 2 days out of the 10. Pool was wonderful! Going back next year to condo #103.

  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask lu49341 about Sugar Beach Condominiums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice place but LOUSY management!”
3 of 5 stars Reviewed 5 March 2011
2
people found this review helpful

I got there at 10pm, but had confirmed the late arrival by phone earlier in the day. The security guard took me to the room, where the key didn't work. He had to call the property manager who arrived by 10:25. Although on property to give the guard the correct keys, the manager never once came to apologize for the inconvenience. The unit (106) was lovely, spacious and felt very safe. The sound of the waves and ocean breezes from right off the patio were really nice. Unfortunately, there was no hot water in the shower and the showers and bathroom floors had lots of hair....like from 5-6 different people. GROSS. When I complained at the desk, the man writing down the issues never once looked at me or apologized. He said he'd make a note of it and that's about all he did because neither issue was ever addressed. The bathroom floors and showers stayed hairy through the entire stay and there was never hot water. I like to feel the sand between my toes at the beach....not constant flip flops because the bathroom floor is gross!

Stayed February 2011, travelled on business
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Sugar Beach Manager, General Manager at Sugar Beach Condominiums, responded to this review
13 March 2011
We are glad that the ambience and atmosphere of unit 106 was to your liking. We apologize for the cold water on your first night here. Energy conservation is the driving force for our staff and the reason for the postings in our units that instruct guests to turn off the water heater and air condition when they will be away from the unit. That is certainly our fault for not turning on the hot water switch for you the first night but happy you were able to have hot water during the remainder of your stay. Our notes indicate that unit 106 was given a service and if the service was unsatisfactory we wish we would have known. Guest satisfaction is priorty number #1 and we would have had housekeeping return. Management did come to inquire of your stay with us but at last, you had already departed. We do appreciate your review and hope the you will give us the chance to make it up to you should you choose us as your vacation destination on your next visit to St. Croix.
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Billings, Montana
1 review
1 helpful vote 1 helpful vote
“Below expectations for an expensive vacation.”
2 of 5 stars Reviewed 18 December 2010
1
person found this review helpful

St. Croix has the nicest people of anywhere we have travelled. Downtown Christiansted was a pleasure to shop and visit. The hotel at Sugar Beach was affordable, but nothing outstanding. Plywood under the matresses for support. Hundreds of baby roaches circling in the kitchen. Air conditioning that didn't work. Cable TV with 2 channels. Our family is used to traveling to places with bugs, but this could be ugly if you are not used to insects. The hotel is next to the power plant, so you can't kayak too far up the beach. The beach is unusable for swimming, with all the sea grass. My son is allergic to it. The community pool is nice, and has many local children sneaking in to use it.

I love St. Croix, and this area of town is affordable, but comes at a cost with a great shell hunting, but not swimming beach, and not any worthy restaraunts close. You need a car to get to the local grocery that has anything one needs. Of course, cooking those groceries in the kitchen with cockroaches is pretty challenging.

In reality, we wanted to leave early, but all the flights were full, so we were stuck to the end of our stay. To end on a positive note, the island is gorgeous, snorkling at cane bay is unbelievable, and Buck island we had to do twice!

  • Stayed July 2010, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Sugar Beach Manager, Manager at Sugar Beach Condominiums, responded to this review
27 December 2010
We think St. Croix is a gem and are happy you think so too. We want your stay to be as delightful at Sugar Beach as you find our Island. We have a responsive staff, and had we known about your concerns we would have addressed them right away. TV and AC problems are usually simple and can be taken care of quickly. Unfortunately bugs are a factor in living on a beautiful tropical island, but we have effective measures for controlling them. We apologize for the inconvenience these issues may have caused you. Our beach is known as a great snorkeling spot, as the sea grass is the natural environment for smaller oceanic animals. It is also the foo source for sea turtles, and two years ago we had sea turtles nesting on our beach. Imagine that! Many years ago there were no zoning policies put in place: hence the closeness of the power plant to a residential area. However, unless you paddle directly in that direction, the power plant is not visible. Our guest satisfaction is priority number one, and as you found out Cruzians are a generous and friendly people. If you were unhappy in your unit, we would have been happy to relocate you to one of our other beautiful units. We appreciate your review and hope you enjoy your next vacation to St. Croix.
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Perfect Family Vacation”
5 of 5 stars Reviewed 5 November 2010
2
people found this review helpful

We stayed at "Theatre on the Beach" for a week with our 3 young children (the oldest was 6). The unit was really spacious and well-equipped. We got a great rate and did most of our cooking at the condo making our vacation very affordable. The beach was safe for the kids, the constant breeze was very pleasant, the large TV and movie selection made evenings relaxing, the pool was beautiful and clean - and we usually had it to ourselves. The shower with 2 heads was fantastic for showering off the kids after the beach. (Lots of toys in the closet.) We took low-key outings to tour the forts and botanical gardens. Couldn't have asked for a more refreshing and relaxing vacation - looking forward to visiting again. FYI: the theatre on the beach unit does not walk straight out to the beach - you have to walk out the parking lot door then around the side of the building to get there. It does look straight out from the patio and the walk is easy and very quick. You may want to wear water shoes b/c my son got a sea urchin spike in his foot.

  • Stayed December 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sugar Beach Condominiums

3245 Estate Golden Rock, 00820, St. Croix
Price range (per night):* INR10,586 - 13,890

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