stayed 8 nights in jan '12 in cottage. best location on the beach. walk to many things. room was beautiful, full kitchen, seperate dining area and living room, big patio, seperate bedroom, big bath with shower, tub and two sinks. breakfast included was excellent (although no skim milk--they did have 2% on request). service great including tara and richard at breakfast, pete at the bar, tiffany at front desk and all housekeeping. drinks and hodos at 5pm a nice touch. sorbet and fruit kabobs both refreshing, bottled water included. bikes available for free with no time limit. overall, excellent.
some small things--occasional musty smell in room-maybe after being mopped--not horrible. beach service spotty (although pool service great) and no work out facility on site, but within walking distance.
and the spa/massage was excellent--open air (but private) beach view cabanas--very nice.

overall a great stay.

From the moment we arrived, the staff was not only accommodating, but gracious, making sure to meet our every need with a smile.

The hotel grounds are gorgeous, landscaped beautifully. Our cottage was very well appointed and had a lovely view of the pool area. The location of the hotel is superb...in walking distance to the shopping area and restaurants.

I made our reservation by telephone. Beverly was able to offer us a cottage on very short notice. She was understanding of our predicament and sensitive to our needs.

Mary, the Front Desk Manager, was extremely gracious. On arrival, she sent us to breakfast while having our cottage made ready. She then took us on a walk through Point Grace, pointing out Grace's Cottage, introducing us the lovely Spa, pool/bar and beach area. She took us to our fabulous cottage (202), asked if we needed dinner reservations and made it clear that she was available to answer any questions and help with any and all activity arrangements. Throughout our stay, we relied on Mary's recommendations. We asked for bikes, they appeared in seconds. We needed a taxi, one was called immediately. There was nothing Mary wouldn't do to help...and all with a great big smile.

Santhonax (Santo as we liked to call him) was fabulous as well. The beach was immaculate, umbrellas open and towels waiting on chaise lounge chairs. We asked to borrow snorkel equipment, Santo provided it. We wanted to sail the Hobie, Santo set it up time and time again. He was attentive, hardworking and very pleasant. He too worked with a smile on his face, was always available and willing.

Some other folks we'd like to mention. Richard and Tara were pleasant company at Hutchings. Pete at the pool bar was also friendly and bent over backwards to be of assistance. Isheka went out of her way to help with beachfront snorkeling information. And, Johnathon too, was a friendly face with a willing attitude.

These people all helped to make our stay a delight. We enjoyed the intimacy of the resort, the privacy we were afforded, the friendly faces, the “can do” attitudes and all those smiles! The staff at Point Grace goes above and beyond in every way imaginable. Everything is possible, every question has an answer, every problem a solution. In short, no task is too tall for these folks. They are exceptional people, working hard and succeeding in helping to create memorable vacations...all with an air of professionalism.

We can't wait to visit again!

Our family including our three kids (22, 18, and 18) thoroughly enjoyed our stay. Our 2 bedroom suite had an amazing beach view and was quite spacious (beware - a cot will not fit in the 2nd bedroom and the pullout sofa in the living room is fine if bright sun doesn't bother you). We had been concerned that the kids would find the resort too quiet but they loved how relaxing it was. The staff was very helpful. The 5:00 happy hours were a nice end to the beach day right after the sunset. The breakfast buffet was simple but good and the lunch menu was varied and quite good. The beach was incredible and actually felt private - the sand was soft and white and the water crystal clear.

DO NOT STAY HERE! The management of Point Grace is terrible. We stayed for 4 days over New Years, and they tried to say that we had booked for an extra 2 days beyond our trip. We told them as soon as we checked in about their error, and they assured us they would change it. However, after we left they called and said they were charging our card for the extra days anyway. We tried patiently to explain the situation many times, but they kept interrupting and basically told us they didn't care and they were going to charge us for those days, even though they made the reservation error. In addition to that, they then charged us a higher rate for those 2 days! We are currently disputing this via American Express, but should that be necessary? I am so disappointed in this terrible business decision. There are 20 resorts on Grace Bay. Don't stay at one that tries to steal from their guests!