I booked Island house as I had a business trip on Grand Turk. Donna, who owns the place was really helpful when I contacted her over the internet and did everything she could to ensure I had a smooth trip. Pick up from the airport is included.

Island House itself is just outside the main town but as you get a car included with your room and no where is more than 5 minutes away this isn’t a problem at all. On the whole Grand Turk is quite flat but Island House sits on the raised parts of the Island and so has a wonderful view over the island.

Island House is in a hacienda type style with beautiful flowers and bushes everywhere with a really laid back Caribbean feel to it – when I arrived there were about 20 wild horses the front gate ! magical. Donna was there to greet me and was undoubtably one of the loveliest and friendliest hosts I’ve ever met. Nothing was too much trouble for her and she a source of information. As the apartments are self catering you need to get some supplies in, but Donna immediately took me out and about in the car to show me where the shops, sight and restaurants were. It was like staying with old friends.

The apartment itself was clean, spacious and modern. The bed was divine. There was air conditioning ( an essential ) and the kitchen was stocked with everything you could need to cook with. There was a bath and shower and lots of hot water. There was free wireless broad band and a flat screen TV. Outside was a private sitting / dinning area with a wonderful view.

Outside was all landscaped with a terrific pool – very peaceful and set amid tropical trees and flowers. Both the apartment and outside were cleaned everyday. The whole place was immaculate and beautiful.

All in all I can’t recommend Island House enough. Truly 5 star and if you are visiting Grand Turk – which is a lot less commercialised and Americanised than the other Islands this would be one of the best places to stay – plus with a car included it is great value for money.

I loved my stay and in a funny sort of way quite miss it now I’m home. As I say, it was like visiting old friends.

We stayed at Island house for 7 nights as part of our annual dive trip. Package included 7 nights lodging, 6 days of 2 tank diving with Grand Turk Diving Company and 2 cars for 6 people in 3 rooms. The rooms were in various stages of being finished. One was literally completed as we checked in. All the renovation was due to the Hurricane that hit Grand Turk a year ago. The Island House has recovered very nicely with most of the rooms now available for rent.

We were met by Donna, one of the owners at the airport for pickup and a small island tour. Since we arrived as 2 groups of 4, then 2 more, she made another trip to the airport later to get the remaining 2 people. Island house has a nice fresh water pool, plus great views of North Lake. They provide fresh, clean drinking water via a 5 gallon dispenser. They left a small glass pitcher in each room, plus a larger 1 gallon container if you needed to hold more water for cooking or just went through a lot of it.

The web site claimed they had direct dial phones, Internet and cable TV. As of our visit, they were still waiting for the cable to be re-done for the island from the Hurricane and the phone system was in the same condition. We didn't need either, but it would have been nice to know they weren't quite ready. Internet worked fine, but not by the pool, which was removed from the buildings.

During our stay, there were minor things we needed, like more coffee for the mornings and extra soap here and there. Each request was met with a cheerful smile and the item appeared. Or in the case of questions about where places were or needed reservations, Donna was more than happy to make the calls and arrange things. I can't think of one request that Donna could not help us with.

Overall, it's a great island. Still recovering from the hurricane, but plenty of restaurants are now open. More hotels are re-opening and things are getting back to normal. It will still be some time before they are really 100% back, but it's a great place to visit and we would easily stay at Island House again. It was one of the friendliest places we've been to. The views are also pretty nice since they are up on a small hill.

Our diving trip to Grand Turk was enhanced by our choice of hotel. Island House arranged our diving with a local dive shop. We were completely happy with the arrangements. We had not stayed there before, but I can assure you we WILL be returning within 6 months. They far exceeded the service we expected. For example, Chris, the manager, picked us up at the airport, and gave us a brief tour so we would be able to find our way about. Island House provided us with a car to use at no charge. We were asked to let the manager know if we needed anything. We were provided with purified water, free of charge.
The Island House Hotel will only get better and better, as they are completely remodeling due to the damage done by Hurricane Ike last year.
Randy and Connie Rudd

I will begin my review by stating that I haven't travelled much in the Caribbean, so I wasn't prepared for how expensive everything is, or how many properties seem slightly....decayed.

After reading the great reviews of Island House, I was a bit let down by the property in the sense that it seems "frayed on the edges" for the price you pay to stay there. It looks as if it were once very nice, but that the care that had once been put into it is no longer present, sort of like visiting the once fine house of an aged relative. Appliances didn't work, windows didn't open, projects around the property appeared to have been started but not finished and the pieces just left laying there. The fresh water system you use to fill jugs of drinking water was a little frightening- the tubes were full of green stuff. However, other tourists we spoke with said that is just the way hotels are in the Caribbean.

On the positive side, it was fabulous to have a great, spacious apartment sized room with separate bedroom, complete kitchen and deck. We did a lot of cooking since a meal out will easily run $50. Also the use of a car was fantastic! The hotel is inland, not near the diving shops, so you must have transport to get down to the beach.

Back to the less positive, Grand Turk is a desert island, dry and flat, and our stay was during the hottest part of the year (Oct). Being inland, and in an upstairs room was absolutely broiling hot, even with the little bedroom air conditioner and the breezes. I'm guessing it would have been much cooler to stay at a hotel on the beach, which is what I will do if by some chance I ever come back to Grand Turk.