This is the first review I have ever written on TripAdvisor but we had a negative experience at Carneeta’s Inn, and I feel I must tell others about it. I do want to add that our cab driver said that Carnetta’s Inn has recently changed ownership which makes sense because it appears that the reviews for the hotel have changed dramatically within the last year. We also never saw Carnetta and Winston so it could have easily been other owners. Anyway just as an earlier reviewer said, I feel that the website is very misleading. Prior to booking the hotel, we read very positive reviews from various travel books and a couple of positive reviews from TripAdvisor. I also read the two negative reviews but unfortunately took my chances. Here is our experience:
•First of all, on the website makes the hotel look like an exotic retreat but when you arrive it seems like any city motel. Yes, there are green hills in the background but we didn’t have a window in our room so we never were really looking at them.
•We were told prior that breakfast was included but when we arrived we were told that we would have to pay extra for it. We were already paying $90 for a double for one night.
•The website also says “a warm smile and a cold drink welcomes you” but we never quite received a smile or a drink when we arrived. In fact the first receptionist was quite rude (I have to admit though that the other two receptionists were very pleasant.)
•Also the website made the river seem lush and natural but actually looked like a storm drain and completely surrounded by concrete.
•The room was dark and didn’t look anything like the picture on the website.
•Finally, the website mentions an “ideal” location but you actually need to take a cab to get anywhere. At one point we just wanted to get a cold drink and the restaurant was closed so we tried to walk down the street to the nearest market. After staying one week in Trinidad and Tobago, this was the closest we came to danger. The streets are exceptionally narrow; the sidewalks change sides around every turn and the people driver extremely fast. Basically it was too dangerous to walk and we had to take cab just to get a cold drink.
Anyway if you are looking for a nice guest house with a personalized style, “ideal” location and nothing misleading on the website I would recommend “The Gingerbread House”. We loved our experience their and have nothing but excellent reviews about it.
