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The Chancellor Hotel – reviews, photos

4.0 of 5
5a Saint Ann's Avenue | Saint Ann's, Trinidad
Hotel amenities
The Chancellor Hotel
The Chancellor Hotel
The Chancellor Hotel
The Chancellor Hotel
The Chancellor Hotel
The Chancellor Hotel
Ranked #14 of 18 hotels in Port of Spain
3.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    11
    5
    6
    3
    6
Date Rating
Port of Spain, Trinidad
1 review
2 helpful votes 2 helpful votes
“i wish i could live here”
5 of 5 stars Reviewed 19 July 2011
2
people found this review helpful

i stayed here for my birthday with some friends. from the moment i arrived, the staff were very helpful, pleasant and courteous. they helped us with our bags upstairs extended their services boyond what was reccomended for visitors. the meals were delicious and there was one member staff aka sam who often made items that were not on the menu at our request. he made a special drink called 'sam's cold milo" for us which we had constantly during the day. the pool was colsed at 6pm....but not for us!!! once we obeyed all the rules of the hotel. i had a fantastc birthday. To add to the overall experience, the owners occasionally sat down with us and had drinks. this was an incredible experience

  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Leah29 about The Chancellor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponte Vedra Beach, FL
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Hotel just OK, Staff wonderful”
3 of 5 stars Reviewed 30 March 2011
2
people found this review helpful

Yes it isn't the greatest place on earth, but if you want that, then go stay at the $$$$ Hyatt and stop complaining. Location on the other side of the Savannah to the city, which is great if you want some down time. We were there for Carnival, so needed some down time! Supermarket just up the hill to top up with provisions, but the stars of the hotel are the staff. Couldn't be nicer or more helpful. I would stay again, and I travel all over the world for business. It isn't the Hyatt, but it is a reasonable hotel.

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  • Stayed March 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ViniRossi about The Chancellor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
“Great place to get ripped off.”
1 of 5 stars Reviewed 1 May 2010

I actually had to invent a new word to describe this hotel: nit-pickle-and-dime. After negotiating an acceptable rate, we came into town to find that every room in the hotel had more beds in it than a Prague hostel. The pool is down. Gaps between the walls and the ceiling, AC not working.

The neighborhood scared most of our group. Up the street is a mental hospital that keeps their gate open. I'm a fairly big guy, so it didn't scare me, but the women in our group...

Then came the extra charges: internet (per computer, so my phone and laptop were each costing $12/day), parking, ice, etc. How about a washing machine that runs on tokens that cost more than I would pay to have a load professionally laundered and pressed? The restaurant has the smallest portions on the island and the highest price. And guess what, it ain't very good.

And here is the kicker: I had an accident on the job and had my foot run over. So my last few days there I spent with a foot swollen to the size of a canned ham. The groundskeeper (who knocked on my door 5-6 times a day to ask me for cigarettes) was nice enough to say "a previous guest left a pair of crutches here. They are just sitting in the storage room." Since the hospital didn't supply me any, I gratefully accepted. They were old and falling apart, but it sure beat hopping around. They got me back to the states where I could get a new pair. I thought the hotel had redeemed itself.

That is until 2 months later when a strange charge showed up on my credit card. Called the hotel to find that the charged me $250 for the crutches! Crutches that had a lot of miles on them and were worth $20, tops. At no time did they mention that there would be a charge for them, that they were anything more than an old pair that no one cared about.

Everyone I met in TnT were the kindest, most generous and accommodating people. Except the management of the Chancellor. The greed from these people rivals any I have ever seen.

So don't be fooled. This hotel would be a good find if you were to pay $40/night. But you'll never get that deal, no matter what they say. Go to Alicia's Palace, where I will stay every time I go. See you there!

PS - A room above the restaurant that you can rent for a 10 person meeting, does not equal a conference center.

  • Stayed February 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask leastamong about The Chancellor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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5 of 5 stars Reviewed 2 June 2009
1
person found this review helpful

As part of the CARICOM Security Contingent for the Fifth Summit of the Americas, 30 Police Officers from the country of Belize lodged at the Chancellor Hotel for seven weeks. It was a very good experience. The hospitality was excellent. We were treated as though we were at home. As a matter of fact, when we learnt about our departure time the whole contingent was SAD. Kudos to The Chancellor Hotel , starting with Mr. Rajif, the manager down to Kaulings, the caretaker. We miss you all and thanks very much for your warm hospitality. We surely will go back.

  • Stayed March 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chuchito about The Chancellor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
“Fine .. but”
3 of 5 stars Reviewed 7 March 2009

We stayed at the hotel for 2 nights before returning to England after a week in the north of the island. The hotel looks good from the coutyard but the room (we had a standard double) was grim. It only had one window which looked out onto the courtyard and the curtain had to be kept drawn to preserve any privacy. The room was basic but everything worked. The hotel staff were very helpful, the restaurant was fine, there was a small pool and the location is out of town (25 min walk to the centre) and would be a perfect location to take in Carnival. The Manager (Rajiv) was a nice guy and took the trouble to ask us how we were enjoying our stay. So if you just need a base / bed it is fine. On value for money - the rates are less than the 'big' hotels so I expect you get what you pay for. Our trip to see the Ibis (and we are not twitchers) was excellent - they are quite an amazing sight. Port of Spain is a real mix of the scruffy and the elegant - interesting but not worth spending a lot of time looking at!

  • Stayed March 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Chancellor Hotel

  • Chancellor Hotel Port Of Spain
Address: 5a Saint Ann's Avenue | Saint Ann's, Trinidad
Price range (per night):* INR6,130 - 7,524

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