I actually had to invent a new word to describe this hotel: nit-pickle-and-dime. After negotiating an acceptable rate, we came into town to find that every room in the hotel had more beds in it than a Prague hostel. The pool is down. Gaps between the walls and the ceiling, AC not working.
The neighborhood scared most of our group. Up the street is a mental hospital that keeps their gate open. I'm a fairly big guy, so it didn't scare me, but the women in our group...
Then came the extra charges: internet (per computer, so my phone and laptop were each costing $12/day), parking, ice, etc. How about a washing machine that runs on tokens that cost more than I would pay to have a load professionally laundered and pressed? The restaurant has the smallest portions on the island and the highest price. And guess what, it ain't very good.
And here is the kicker: I had an accident on the job and had my foot run over. So my last few days there I spent with a foot swollen to the size of a canned ham. The groundskeeper (who knocked on my door 5-6 times a day to ask me for cigarettes) was nice enough to say "a previous guest left a pair of crutches here. They are just sitting in the storage room." Since the hospital didn't supply me any, I gratefully accepted. They were old and falling apart, but it sure beat hopping around. They got me back to the states where I could get a new pair. I thought the hotel had redeemed itself.
That is until 2 months later when a strange charge showed up on my credit card. Called the hotel to find that the charged me $250 for the crutches! Crutches that had a lot of miles on them and were worth $20, tops. At no time did they mention that there would be a charge for them, that they were anything more than an old pair that no one cared about.
Everyone I met in TnT were the kindest, most generous and accommodating people. Except the management of the Chancellor. The greed from these people rivals any I have ever seen.
So don't be fooled. This hotel would be a good find if you were to pay $40/night. But you'll never get that deal, no matter what they say. Go to Alicia's Palace, where I will stay every time I go. See you there!
PS - A room above the restaurant that you can rent for a 10 person meeting, does not equal a conference center.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC