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Hilton Trinidad and Conference Centre – reviews, photos

3.5 of 5
Lady Young Rd. | St. Ann's, Trinidad
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Hilton Trinidad and Conference Centre
Ranked #4 of 18 hotels in Port of Spain
4.0 of 5 stars 276 Reviews
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276 reviews from our community

What travellers say about this hotel
  • Pool area(6)
  • Very good(6)
  • Buffet breakfast(4)
  • CUSTOMER SERVICE(3)
  • Hotel staff(3)
  • Room service(3)
Traveller rating
    73
    94
    48
    33
    28
Only show reviews for Family (40) | Couples (48) | Business (116)
Date Rating
southern california
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Not terrible, but not great”
3 of 5 stars Reviewed 9 February 2012 via mobile

Has been renovated twice in the last few years but for some reason still feels dated. I think it's primarily because the staff/management couldn't bother about upkeep and maintenance. Certain areas of the common areas and rooms show age and wear/tear. That's to be expected somewhat, but they rest on their laurels as being one of the only decent convention hotels in the area and don't bother to rise up to a higher standard. The staff were congenial and friendly, but there were no examples of major customer service efforts. The hotel is going through the motions and providing an average product for what I would argue is a slightly higher price than is warranted ($180USD/night). The location is great - except you do need car hire to get around (same everywhere). Few options in Trinidad and part of the problem here may be that Trinidad itself is not as oriented towards tourist travel as other places in the world.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask wq2345 about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, US
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Still my favorite”
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Stayed here with my wife on hilton honors points. Newly renovated room with luxury style amenities and a balcony overlooking the savannah was nice. Visited the Executive lounge on the 6th floor and was well treated by the host, Alicia. Breakfast at the pool terrace was adequate with an omelete station. Standout at this hotel is the excellent landscaping and well trained staff. Will return and will recommend to others.

Room Tip: Pay extra for an executive room. The difference is huge.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TriniNewYork about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Very average and some shortcomings”
3 of 5 stars Reviewed 31 January 2012

Hotel is ideally located, just off the savannah. Has been part refurbished and rooms are comfortable and clean. Shower is disappointing with intermittent hot water. Strong smell of sewage along one corridor close to my daughters' room. Staff generally helpful and courteous but my meal arrived an hour after everyone else's yesterday. Nice pool and great views from the top of the hotel. Meals are reasonable but not cheap.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Martin_Doc about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DBD-HTrinidad, Director of Sales at Hilton Trinidad and Conference Centre, responded to this review
1 February 2012
Dear Martin_Doc: Thank you very much for taking the time to share your valuable feedback on Tripadvisor. We are glad you enjoyed our location and service from our staff as we are daily striving to improve our service and facilities. We are really sorry we could not exceed your expectations in the areas you described ( corridor smell, intermittent hot water service and delay in room service ); we really appreciate your observations and inmediate corrections have already been implemented to avoid the reocurrence of these. Additional areas of the hotel will be renovated soon so we hope to host you again and offer the warm and professional service from our staff in Trinidad.

Sincerely,
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Kansas City area
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Not your typical Hilton”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This is a very pretty hotel with a terrific view of Port of Spain. It is built on a very steep hill, and it is interesting how the architect pieced together several buildings with concrete, glass and beautiful wood, to make this a design you won't soon forget. The room I was in was very well appointed and clean. The internet connection was excellent. I didn't eat or even have a drink there nor did I have time to visit any of the hotel amenities.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask pebureman about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DBD-HTrinidad, Director of Sales at Hilton Trinidad and Conference Centre, responded to this review
2 February 2012
Dear Mr pebureman:

Thank you very much for your review on our facilities and services. We are very glad you had a very pleasant stay with us. Hope we have you back at Hilton Trinidad and Conference Centre during your next trip so you can experience our food and beverage great service and delicious options. Please do not hesitate to contact us for your next reservation requests or simple to make your future stays even more enjoyable.

Sincerely,
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Covington, Louisiana
1 review
2 helpful votes 2 helpful votes
“Staff”
5 of 5 stars Reviewed 14 January 2012
2
people found this review helpful

Being a frequent guest of the Hilton Trinidad, I get to know many staff members and they get to know me. My favorite meal is the breakfast buffet in the Pool Terrace Restaurant. Maurecia, Donna and the breakfast staff take great care of guests each morning. They greet you with a smile and follow up to ensure that your experience is excellent. Thanks for starting my day off right!

Stayed January 2012, travelled on business
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Ask Ron B about Hilton Trinidad and Conference Centre
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Additional Information about Hilton Trinidad and Conference Centre

  • Hilton Hotel Trinidad
  • Port Of Spain Hilton
  • Hilton Trinidad Hotel
  • Hilton Port Of Spain
Address: Lady Young Rd. | St. Ann's, Trinidad
Price range (per night):* INR9,028 - 11,425

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