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Alicia's Guest House – reviews, photos

2.5 of 5
7 Coblentz Gardens, Trinidad
Hotel amenities
Alicia's Guest House
3.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    7
    8
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Date Rating
london
1 review
5 helpful votes 5 helpful votes
“Credit Card fraud”
1 of 5 stars Reviewed 22 August 2007
5
people found this review helpful

I arrived late in the evening, tired from hours travelling, and was not concentrating when the receptionist advised me that she would have to swipe my credit card again as it had not worked. Little did i realise that me credit card details were being copied.

Within the next 36hours £5000 worth of fraud was put onto my card. The card was cancelled and the situation resolved with the credit card company.

However these people have now in august tried again to use my credit card details. I would adivse you to be vigilent in using your card and who you give it to while in Trinadad and especially at this guest house

  • Liked — leaving it
  • Disliked — poor service
  • Stayed April 2007, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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Ask rugbygirl13 about Alicia's Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aliciashouse, Manger at Alicia's Guest House, responded to this review
27 September 2007
For Trip Advisor

We at Alicia's House most strongly object to the conclusions drawn by Trip Advisor
member who posted an account of her experience under "Creidt Card Fraud" August 22
2007. It has been our experience that on many occasions a card has to be swiped
twice before it could be read by the machine. This certainly does not suggest that
the card being copied and furthermore we do not have the facilities to do so.As we
understand it, a scanner is necessary to copy a credit card. The fact the funds were
removed from the card therefore , could not and should not be attributed to us or
our staff, solely on the basis that it was swiped twice.

We are most concerned that this guest also suggested that our staff tried to obtain
funds from said card in August. This new accusation pushes our lever or tolerance
for criticism a bit further. Trip advisor members should research the subject of
credit card fraud and be properly advised before tarnishing our image and our
reputation.

She has done us irreparable harm.

Management
Alicia's Guest House LTD
Port Of Spain
Trinidad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utah
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Great Service!”
4 of 5 stars Reviewed 8 August 2007
1
person found this review helpful

We stayed at Alicia's House in July. The staff at this hotel are amazing people. Keisha & the girls at the front desk were wonderful and assisted us greatly during our stay. Breakfast is included in the price and the food was excellent. They also have free internet access.
The hotel itself is old and we stayed in a room downstairs in the basement, which was not very comfortable. I am hoping though that the other rooms are in a better shape. FYI, the hotel is far from the airport, but on the other hand is walking distance away from Port of Spains beautiful parks and gardens.

  • Liked — Customer Service!
  • Stayed July 2007, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask worldpeace9 about Alicia's Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami
1 review
1 helpful vote 1 helpful vote
“Awesome Ambience and Location”
5 of 5 stars Reviewed 9 May 2007
1
person found this review helpful

Hi TripAdvisor,

My husband and I stayed at Alicia's House from January 9 to January 22, 2007. Our stay at Alicia's House was great. It is a small hotel,
but the ambience and the service were both wonderful. The front receptionist was courteous and greeted us with a friendly smile and did everthing to ensure that we were comfortable and make us feel at home. It is exactly as what it says "A home away from home" We enjoyed breath-taking early moning stroll around the Queen's Park Savannah which was ideally located near to the Alicia's House.
To return to some delicious breakfast that came with our package. We enjoyed the local breakfast that were served on Wednesdays and Fridays especially the bake and saltfish with the "organic avocado " that were freshly picked from the backyard. We were amazed to see how the local/owner climbed and picked the avocadoes. The pool is lovely, not to mention the "hot" Jacuzzi, it was out of this world. We took a swim and a hot bath every morning . It was very refreshing.

Overall we would say, we enjoyed our stay immensely, the staff were all pleasant and Alicia's Palace is definitely a beautiful place to stay and we would recommend our friends and relatives.

Thank you Alicia's House" for an awesome stay. Look forward to seeing you again soon.

Regards,

Donna and Franklin
Miramar, Fl.

  • Liked — Service
  • Stayed January 2007, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask Inspirational about Alicia's Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Clean, basic, unmemorable”
3 of 5 stars Reviewed 13 April 2007
2
people found this review helpful

Trinidad doesn't really do tourism so the hotels are pretty basic. Alicia's was clean and cheap but nothing to remember. Booking the rooms seemed to be quite a chore. Swimming pool is clean but cold, jacuzzi is a disgusting milky colour, breakfast is good but deathly slow, and the milk is condensed (ask for skim). Residential area so restaurants and bars are not walking distance.

  • Stayed March 2007
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ChickenHawk about Alicia's Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“good location, swimmingpool, BUT...”
2 of 5 stars Reviewed 8 January 2007
3
people found this review helpful

Alicia's Guesthouse have probably been a lot better... nice location a daytime (in nighttime taxi is necassary as all other places in port of spain), a swimmingpool and jacuzzi (not working...) but the air-condition was VERY noisy and not a soundproof hotel if you get me... nice breakfast, a lots of channels in the room.

  • Disliked — the other stories about the people working there!
  • Tips/Secrets — use the safe at the hotel or bring your own.
  • Stayed July 2005, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
Ask mortenab about Alicia's Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Alicia's Guest House

7 Coblentz Gardens, Trinidad
Price range (per night):* INR1,393 - 3,344

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