Simply the worst experience ever! We were the only people staying there - luckily only for 2 nights. No hot water for the whole stay, badly stained sheets, pillows very smelly, bedcover smelly, sink dirty, shower curtain mildewed. Food awful, first night no starter or dessert available 2nd night food on offer a bit better with ice cream dessert. Would never recommend this accommodation to anyone as everything seemed too much bother. Beers cost twice as much as we paid at the two other lovely hotels we stayed one on Trinidad and one on Tobago. It did have the capability of being a pleasant place to stay with large room, a/c, view etc but the standards of cleanliness and food awful. How difficult is it to have clean bedding at least?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 January 2012
I own and manage Mt Plaisir and I live on site from where I daily check our routine operations and I strongly disagree with this comment.
Our laundry is done through a very professional company that serves most of the hotel in T&T.
Linens, pillows, blankets, curtains etc are methodically washed and sanitized and when some are stained or damaged they are automically replaced.
We take cleanliness very seriously so I do not understand what is this comment about or why we were not told at the time of stay if any problem was found in the room
If anybody goes in any place with something dirty or not right wouldn't they ask the management to replace it or at least bring it to their attention , not a word instead.
It is not the first time unfortunately that person/s post false and untrue comments on trip advisor and that is also the weakness of sites like this where anybody (competitors or just anybody with hidden agenda) can post comments to tarnish and discredit properties.
Also totally false is the claim that beer costs double than other places: our prices for beer , sodas or wine are in fact less or the same than any other similar property in T&T.
If you have any concerns after reading the comment contact me at the hotel email and I will be happy to answer all your questions and concerns
Enjoy your vacations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC