On July 13th 2003, my family was visiting St-Vincent for the first time. On our final morning of July 15th 2003, I was awakened by management at 3:00 am asking me if I was missing anything. I was in shock when I realized my room was robbed. There was two security persons that saw someone jump from the room. They did not pursue this person because they had to check with the manager Michelle Lowrie. This allowed the thief to go through my bags and remove all valuable contents (cash, travelers checks, and sentimental expensive jewelry were gone). The security returned to look for this person by then he ran and threw my bags at them. You couldn?t even identify the hotel security. WHAT KIND OF SECURITY WAS THIS!! How did he get into my room? I was on the fourth floor, no balcony, and the window was found open. This window can only be opened from the inside. I feel one or more employees were involved. The manager did not offer any support. I left for the airport at 6:30 am, returned back to Montreal. Still in shock, I contacted Mrs. Lowrie at the hotel, July 18th. I was told the owner Mrs. DaSilva would contact me. It was now been three months and not one word of concern from Michelle Lowrie or Mr. DaSilva. This was the first time I was involved in a crime of this nature and have been left feeling totally violated. My vacation was RUINED!!