made a reservation online, got confirmation email to show and prove it. couple days later they sent us an email saying we can't accept the online reservation because it wasn't 7 days of ressie.
the resort website allowed us to book for 4 nights. it did not stop us from booking like other sites that have a built in filter preventing bookings of less than 7 nights at peak season.
we had already booked our flights, and told the kids!
the kids were sad, we were bummed out and freaking out too. this was peak season, so finding another place was not easy, and we had to scramble and settle for something less desirable of a location.
if i were you, be careful. knowing what i now know, i would never book with them. imagine if we hadn't gotten that email (lost in spam/bulk filter) and we showed up with kids and suitcases?!?! no phone call. no apology. just an email saying you can't stay unless you pay for 7 nights.
don't trust this place.
