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Shangri-La Bed & Breakfast – reviews, photos

#1 Sticky Toffee Lane | West Bay, Grand Cayman
Hotel amenities
Shangri-La Bed & Breakfast
4.5 of 5 stars 48 Reviews
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48 reviews from our community

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Calgary, Alberta
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Nice quiet place but with service issues”
3 of 5 stars Reviewed 10 February 2012
4
people found this review helpful

The first thing to know is that the “innkeepers” identified on the website - George and Eileen – aren’t the innkeepers any more. I would eventually figure out that the people running the place day-to-day are George’s parents. This made for some initial confusion.

Here’s what we liked. This is a quiet rural/residential spot (quiet except for the roosters across the way) and it seems more suited to couples than families. We liked the West Bay location – it was close for diving and we could walk to 3 restaurants (Osetra Bay, Calypso Grill, Morgan’s Harbour) although they’re about a 15 minute walk and you have to walk on the road (it’s not too busy). Breakfasts were lovely – fresh baking, lots of variety and with a different hot dish each morning. Room was made up every day – fresh towels if needed, bed made; beach towels also provided.

Getting around: A taxi to the heart of Seven Mile Beach ranged from $17-$22US. Bus service isn’t really available nearby.

There were two things that need work. First, I had the impression that our business wasn’t all that important. When we arrived, no one was home. In fact he had decided to go out 15 minutes before we were due to arrive and forgot his cell phone. He arrived two hours later. Luckily our taxi driver reached him after ½ hour of trying and we found the key. But then we had no one to ask as to where the restaurants were, how to get another taxi, how to use the phone.... Our host, George Snr. was clearly not empathetic to our being left standing outside in winter clothes, exhausted and hungry from travelling and wondering when we would ever be able to get inside. When I asked how to get a taxi to go for dinner, he just handed me a phone book. They did give us a gift certificate for a restaurant (although not in person with any apology) and it seems this came about because I inadvertently complained to a friend of George Snr’s son (the former innkeeper). Our bill was also under our door even though I had just walked into the room and he could have handed it to me personally. No one asked how our stay was, said thank you or ever checked in to see if we might need something.
Second, you may not get enough detailed information from them to make decisions. They recommended a driver who is cheaper than many taxi’s but they didn’t mention that he’s also a bus driver so he has other pick-ups that will be getting on and off with you and he’s always much later than he tells you so you can’t plan to be anywhere on time. Also, I had mentioned we were diving but they didn’t know dive shops often pick up at 7:30. Breakfast starts at 8:30 (that would have been good to know) so we missed 5 breakfasts and weren’t compensated (although they did pack us up some fruit to have when we returned from diving which was a nice gesture).

Room Tip: We stayed in the Royal Palms room. Spacious but the kitchen is right outside (it’s a thin bedroom d...
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chevy Chase, Maryland
1 review
6 helpful votes 6 helpful votes
“Bed and Breakfast Comments”
3 of 5 stars Reviewed 26 January 2012
6
people found this review helpful

My husband and I stayed at this B&B in December. Let me start off by saying that we generally prefer hotels or rentals over B&B's. We chose to stay at the Shangri-La given the numerous wonderful comments posted on TripAdvisor. We give this B&B an average rating because although George and Maureen were nice and available, we thought they were too fiscally responsible when running the place. Breakfast was disappointing because not everything is homemade, fruit slices were sliced too thin (we literally were still eating the same melon by weeks end), and there really wasn't enough food for seconds. We felt like we were constantly monitored by George on how long we were running the jacuzzi. He was concerned about the amount of gasoline required to operate it. And we were prohibited on running the air conditioner without permission.

I would definitely recommend a car if you plan on staying here. Overall, we had a nice time in the Caymans, but we didn't really need to be so restricted by the amenities at the B&B. Frankly, we were on vacation and wanted it too feel like a vacation.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brantford, Canada
1 review
3 helpful votes 3 helpful votes
“wonderful experience”
5 of 5 stars Reviewed 13 January 2012
3
people found this review helpful

My husband and I had the pleasure of staying two weeks at this wonderful B&B on our first trip to the Grand Cayman.The hosts George and Maureen when out of their way to make everyone feel comfortable and couldn't be more helpful in every way.The Gourmet breakfasts each morning,prepared by Maureen, were very delicious and everday successed the day before. Having breakfast in their screened in porch overlooking the lake with the gentle breeze was a perfect way to start our day.I would recommend you give this place a try.You won't be disappointed.I have told all my friends.The B&B is just 3 mins.from seven mile beach and close to many good restaurants.thank you George and Maureen for making us feel at home from the first morning and your great kitchen staff for all the delicious breakfasts and great service.We will be back.Darlene Brantford

Room Tip: We stayed in the orleanor room,on the ground floor, because it was the only one available at the tim...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Ontario, Canada
Top Contributor
58 reviews 58 reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
“THE PLACE TO STAY IN CAYMAN”
5 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

Shangri-la B & B the best of its kind on the island and beyond! If you want to stay in a charming location away from the busy strip, then this B & B is for you. Shangri-la is located on West Bay and minutes away from the beach. TIP: Our favourite beach spot on Seven Mile Beach was right after the Renaissance Hotel & White Sands Condo where it’s blue waters and fine sand with no coral or reefs. BTW the B & B has clean beach towels everyday.

The B & B is just beautiful and serene. It has a pool and hot tub + you can use the kitchen & BBQ. Our room, the Poinciana, was spacious with a huge bathroom and a beautiful 4 poster bed with lots of windows AND we had a walk in closet!

This review would not be complete if I did not mention the innkeepers George and his wife and their staff. They are absolutely amazing folks and love their guests. They treated us like family and we felt very welcomed from day one.

The breakfast is plentiful with gourmet dishes like Sticky Toffee Soufflé (everyone’s favourite), veggie omelettes, blueberry pancakes and you always have bacon, potatoes, fresh fruit, cereals, juices and hot brewed coffee or teas. I simply looked forward to breakfast everyday not only for the morning treats but everyone gathered and chatted about their previous day experiences and we all shared island tips and favourite restaurants.

Looking forward to going back to the Cayman and partly because my experience at the B & B was top notch! THANK YOU GEORGE, THANK YOU TO YOUR WIFE FOR DELICIOUS MEALS IN THE MORNING AND THANK YOU TO YOUR WONDERFUL STAFF!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“No doubt, best B&B”
5 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Have visited the Cayman Islands many times and can say without a doubt that Shangri-La is the best B&B on the island. It’s located in a more residential area, West Bay, far enough away from Seven Mile Beach so you will not see the hundreds of cruise ship tourists being dropped off at the beaches or shops. It's a 5min drive (advise: rent a car) to a beach and 20mins to downtown Georgetown. The accommodations are very clean; furnishings are island/modern and garden/pool area is very well kept.
Highly recommended!

  • Stayed January 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Shangri-La Bed & Breakfast

#1 Sticky Toffee Lane | West Bay, Grand Cayman
Price range (per night):* INR6,632 - 8,861

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