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Hotel Castle Maria – reviews, photos

Road Town | P.O. Box 206, Road Town, Tortola
Hotel amenities
Hotel Castle Maria
Ranked #9 of 14 hotels in Road Town
3.5 of 5 stars 15 Reviews
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15 reviews from our community

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Milwaukee, WI
Senior Contributor
39 reviews 39 reviews
Reviews in 16 cities Reviews in 16 cities
94 helpful votes 94 helpful votes
“Staying here is all based on your budget and idea of value.”
3 of 5 stars Reviewed 26 May 2009
2
people found this review helpful

- - - - - - BASICS - - - - - -

PRICE:
We emailed the hotel in advance for a price quote. Because we were staying for 8 nights, they told us that we qualified for their special rate for staying one week (plus pay for one additional night).

I printed the email and brought it with me. Upon check in they DID HONOR the price that they quoted me (which was significantly less than paying for 8 full nights). If you’d like more details, please feel free to email me.


LOCATION:
The hotel is located very close to many points of interest in Road Town . This was important to us because we did not rent a car. Within a 10 minute walking distance you can find:
- Road Town Ferry Dock
-Rite way Grocery Store
-Several Restaurants/Bar (we went to Pusser’s [see separate review & pics], The Pub [see separate review & pics], and Crandall’s)
-Main Street (has many tourist type shops, post office, bakery) [see separate review & pics],
- Crafts Alive Village (has tourist type shops) [see separate review & pics],
-Wickham’s Cay (has more shops/restaurants, but not as “touristy” as Main Street and the Crafters Village )


ROOMS:
The room was a “typical” hotel room. There was plenty of drawers/closet space (I brought extra hangers) for unpacking. There were enough outlets for camera chargers/cell charges/etc. There was a television with remote/cable. The A/C worked perfectly. There was a balcony with chairs which overlooked the street/Road Bay .

There was a “kitchen counter” area that had a microwave, coffee maker, sink, and a small refrigerator/freezer (they let us look at 2 rooms and choose which one we wanted. The first room we saw had no microwave). There were also a few dishes provided.

The bathroom was a nice size. There was a large vanity with extra storage underneath as well as in the medicine cabinet with mirror. The shower was full sized with a little ledge on the window sill which was convenient for holding shampoo/etc.


- - - - - - PROBLEMS- - - - - -

“You get what you pay for.” We went cheap, so we realize things wouldn’t be perfect…here’s a bit of what we found:

-COCKROACHES. Our first evening in Road Town , we went out for dinner and came back to find little roaches and ants/bugs all on our kitchen counter. We killed them and decided to hide all food in the refrigerator and microwave. That didn’t solve the problem. Every night when we’d come back from daytrip/dinner/drinks there were always a few bugs on the kitchen counter, and one night, a dead roach in the bed. “Luckily,” it wasn’t until the last night that we saw a “full-size” (2 inches long) cockroach on our counter. Upon checkout, we mentioned this to the staff member and they said, as if unsurprised, "thanks for letting us know."

-ROOSTERS. Our room was on the end of the building, located right next to a wooded area which had MANY roosters roaming and sitting in trees. Now, there are roosters/chickens all over the island, but I’m thinking that if you stayed on a more “resort type” property they might control their roosters better. ALL DAY and ALL NIGHT the roosters were crowing. I slept with earplugs.

-ROOM AMENITIES. It took a long time to get hot water in the shower. This wasn’t consistent, sometimes 5 minutes, sometimes up to 10-15 minutes, sometimes I just took a cold shower. The cold water “handle” on the shower was broken; you could pull it right off. You had to line it up just right to use it. There were two windows (up high) in our shower; one of which was broken and would not shut. Flushing the toilet required you to hold down the handle until the entire thing flushed. The patio/balcony doors did not close completely. There was one window in the room that did not close completely. The A/C leaked water on the balcony.

-CLEANING STAFF. Small complaints, but take note - some of the things we had “tied up” in plastic bags to avoid bugs getting into it (i.e. we brought our own plastic utensils, napkins, and paper plates) were thrown out by staff thinking it was garbage, even though it was not in the garbage can. Also, my friend brought her own white washrag with her, and staff took it, (understandably) thinking it was theirs. Travel trip for anywhere could be: if you bring your own rag/towel/etc., don’t bring white.


- - - - - - MISC INFO- - - - - -

The “Fat Cat” Thai Restaurant is no longer in service.

There is a bar, but we never used it.

They just got a new computer for their “internet café” (of one computer), but I think there was Wi-Fi in the hotel (didn’t use it).

The cost for taxi fare between Hotel Castle Maria and West End was $24.00 for 2 people and plan for about 30 minutes.

Parking is very limited, and VERY tight.

- - - - - - RECOMMENDATIONS- - - - - -
If I had some friends (ages 30 and under) who wanted a cheap place to stay that's convenient, I would suggest Hotel Castle Maria, and warn them that they may encounter the above. If I was going to make a suggestion to say, my parents, I would tell them to NOT stay here. I would not suggest this place for people on a honeymoon/romantic getaway, even though it's cheap, there's no ambiance/characteristics that make it romantic and memorable. I probably would not suggest this for families either; however, hotel castle maria may have bigger/better rooms for larger parties. Personally, I don't think I would stay here again. There are two other hotels right in the same area, "Sea View" and "Fort Burt," that I would probably check out.

  • Stayed May 2009, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Arkansas
1 review
“Don't stay here”
2 of 5 stars Reviewed 12 August 2008

Arrived and they didn't want to honor the rate he had confirmed with an e-mail. It was down hill from there. No place for breakfast except walk all the way into town. No coffee. A/C didn't cool room becaused the windows leaked so bad.

Find somewhere else even if you have to pay more.

Stayed June 2008
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“Exactly what I wanted”
4 of 5 stars Reviewed 1 March 2008
1
person found this review helpful

Stayed here for a week in January. Was on business and all I wanted was a clean, quiet, comfortable room. Got exactly that plus friendly staff and a good Thai restaurant on site all at very reasonable price.

  • Liked — comfortable bed
  • Stayed January 2008, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask Jeannius about Hotel Castle Maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
US
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1 helpful vote 1 helpful vote
“Just okay, wouldn't recommend”
2 of 5 stars Reviewed 10 January 2008
1
person found this review helpful

Smelled like curry, rooms were dirty, not clean. They thought a single bed qualified as a double and try to charge us a different price from when we booked it.

Pro: Steve, he is "the taxi" for the hotel. He is great, better rates than other taxis there, nice and fun.

  • Stayed December 2007, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask sarahcay123 about Hotel Castle Maria
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Florida
1 review
“Sailing Family”
2 of 5 stars Reviewed 3 July 2007

We recently did a two week bareboat charter in the British Virgin Islands. We booked one night at the Hotel Castle Maria prior to our charter. Upon arrival the Hotel refused to honor the price quoted, for three people, when we made the reservation. We had the reservation number and the original price quote but it did not matter to the staff. The desk clerk was giving us a room for 4 when there was only 3 in our party which was allegedly the reason for the price increase. There was no room for discussion with the staff and when we asked to see a manager none were available.
We stayed the night and voiced our displeasure about not honoring the quote but it fell on deaf ears. When we again asked for a manager no one was available.
We later met a family of four staying there for a night but had not checked in yet and told them of our incident. When we saw these people the next day they were charged $45.00 less for a room for four than we were charged the night before. Thier inconsistacy in pricing and obviuosly lack of caring puts this hotel on my "buyers beware" list

  • Liked — Cleanliness
  • Disliked — Broken windows Would not honor price quote
  • Stayed June 2007, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Hotel Castle Maria

  • Castle Maria Hotel
Address: Road Town | P.O. Box 206, Road Town, Tortola
Price range (per night):* INR4,458 - 7,802

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