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Sugar Mill Hotel – reviews, photos

4.0 of 5
Apple Bay, Tortola
Hotel amenities
Special offer
Summer Celebration
Sugar Mill Hotel
Ranked #2 of 28 hotels in Tortola
4.5 of 5 stars 173 Reviews
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173 reviews from our community

    Trip type
Traveller rating
    137
    29
    5
    2
    0
Date Rating
UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
“A Wonderful Romantic Holiday”
5 of 5 stars Reviewed 30 January 2012
8
people found this review helpful

For us, it was wonderful. Great food, ultra friendly, helpful, welcoming, genuine staff, great management, the owners come along on Monday for cocktails... oh, great cocktails, great wine list, great food, lovely pool and pool area, super little beach, I would have absolutely no hesitation in recommending staying here.
We stayed 14 nights, ate at the hotel 11 of those nights. We although the menu may have cycled, we barely noticed as there is a great selection each night.
The ambience of the place is accentuated by the sound of the waves and the wind in the palm trees. It is quiet and peaceful. For us, perfect.
I am not really great one for trip advisor as all too often it seems to be a place for people to complain, or be overtly complimentary. But here, I am happy to say, that we loved our relaxing, romantic 2 weeks in the cottage. It will be a hard act to follow!

Thanks to all at the sugarmill for making our holiday full of so many fantastic memories... we miss you guys!

Room Tip: We loved the cottage, others love the rooms at the top with the view. Ask if they are doing a lobste...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clinton,CT USA
1 review
3 helpful votes 3 helpful votes
“A Couple's Dream Getaway”
5 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

So looking forward to our return to The Sugar Mill Hotel. The staff is so friendly, polite, and helpful. They are what makes the stay and experience there superb. Our room was immaculate and so welcoming. It was light and breezy, with true carribean decor. There was a kitchenette, as well as a beautiful enclosed "outside" shower just off the bathroom. As well there was a ceiling fan and a/c which was appreciated after coming in from a day in the sun. We also had a nice deck to enjoy relaxing and catch some gorgeous views.
The beach is small and quaint. We enjoyed the snorkeling there and the feeling of a private place to relax.
The food was spectacular. It was always 'a must' to check the menu each morning to see what was for dinner. The breakfast menu was nice also. You could have something light, or have a bigger meal if preffered. The Sugar Mill also had a Beach Restaurant for lunch which was also quite enjoyable.
It's a small hotel with alot of personalized service. You'll want to stay there if you are looking for breath-taking views, tranquility, and relaxation. The concierge service is wonderful and so helpful in planning what ever day trips you desire to experience and explore the Island.
We can't wait to return in a couple of months for our 3rd time.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkeley, California
1 review
8 helpful votes 8 helpful votes
“A Rare Treasure”
5 of 5 stars Reviewed 18 January 2012
8
people found this review helpful

We stayed two nights at The Sugar Mill Hotel, and felt we'd found something rare: a sterling boutique operation with the goal of providing excellence in every way. We enjoyed a "plantation suite" with two huge adjoining suites for us and our children, with two spacious patios. Each suite is furnished in soft coral and white tones, with plenty of living space with sofa, chairs, desks, tables and chairs. We enjoyed the enormous bathroom with double sinks and a walk-in sunken shower. There is also a kitchenette with a microwave, sink, refrigerator, and some dishes. The beach is directly was directly in front of us, with a luncheon spot even closer to the water. The main dining building is stunning in reconstructed stone from centuries ago, used as ballast in English ships that sailed to the Caribbean, taking sugar back to Europe. The site is formerly a sugar mill, when sugar cane was valued in the trade markets. The food is gourmet, top-notch, high-end, and rivals any cuisine, anywhere. The staff tend to all your needs without impinging on your relaxation. While elsewhere in these islands, one can feel a constant demand to separate tourists from their dollars, The Sugar Mill understands that excellent service and kindness go far when hosting people on vacation.

Room Tip: Rooms # 143 and #144 are superb!
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sandinsh0es about Sugar Mill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Love it”
5 of 5 stars Reviewed 16 January 2012
6
people found this review helpful

This is the second time I've visited the Sugar Mill and it was just as good as the first. The staff is friendly, helpful, and welcoming; always ready and willing to comply with requests. The lovely grounds are located on Apple Bay on the north side of Tortola facing Jost Von Dyke. Every room has a great view. Granted the pool is small but was never crowded and is a great place to relax. The restaurant is excellent. Wish I could return every year.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Great place”
4 of 5 stars Reviewed 11 January 2012
7
people found this review helpful

Very nice hotel to relax before or after a sailing trip in BVI. I would not choose to stay here for more than a couple of days but for a short stay its a great place. The restaurant is very nice and apparently is one of the top in the country. The pool is small but it was empty the day we were there. You have to cross the street to get to the beach area which is small but the ocean is beautiful.

Stayed January 2012, travelled with friends
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Additional Information about Sugar Mill Hotel

  • Sugar Mill Tortola
  • Hotel Sugar Mill
Address: Apple Bay, Tortola
Price range (per night):* INR14,211 - 17,276

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Sugar Mill Hotel
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