and hat is no exaggeration…we were stuck in SXM for the night because we had a 6:30am flight the next day (our original flight was cancelled due to weather). Our sea charter set us up in this hotel (dump) and when I went to pay the woman at the desk asked if we could pay cash instead of credit card. I stupidly said, oh ok…and did. When we got up to our “room with a view” (that only meant there was a window...which I was unaware there could be rented rooms without windows due to fire hazards, but ok)…my eyes welled up. My husband and I were traveling with our 2 young children and I almost threw up when I realized I just spent $130 CASH on this room that there was NO WAY we were staying in. The room smelled like the strongest and most disgusting perfume/air freshener I have ever smelled, the AC barely came on, we were sweating through our clothes and I would have been more comfortable using a bathroom in the NYC subway in comparison to the one that was in our room. Needless to say, we found another hotel to stay at, right up the road called the Maho Sonesta (which was lovely and $9 more than the Travel Inn). We high-tailed it out of the Travel Inn, but when I went back down to the front desk, not but 30 minutes after we checked in, I asked for our money back (at least some of it), the dirt bag who runs the hotel said he would not give us a dollar back, we used the room and it was not his fault it didn’t meet our standards. It was a horrible experience and I hope that this review saves another family the stress and money that we had to deal with.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC