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The Downtown Hotel – reviews, photos

2.5 of 5
Bridge Street, Soufriere, St. Lucia
Hotel amenities
The Downtown Hotel
Ranked #3 of 6 Soufriere B&B and Inns
4.0 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    12
    21
    5
    3
    2
Date Rating
Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good hotel”
3 of 5 stars Reviewed 15 February 2011

If you want to stay at a resort, the the Downtown Hotel is not for you. However, if you want a feel for the local population, culture and daily life, you should stay here. Located, as the name implies, in downtown Soufrière, the hotel is simple but offers the closeness to supermarkets, restaurants, minibuses and water taxis.

We stayed in a room with ocean and Piton view, which we recommend. Noise from street music and nightlife was present but didn't bother us too much.

There are taxi drivers on most street corners offering tours to the tourist attractions in the vicinity. If you take your time and talk to a few of them, you can find a pretty good deal. And you get to talk to engaging people at the same time!

  • Stayed January 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask EbbaandJohan about The Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
“A rip-off hotel for transit only”
3 of 5 stars Reviewed 24 January 2011
1
person found this review helpful

Tidy enough hotel in town centre but expensive for what you get in a shabby area. Promised internet didn't work nor did shower and management did not seem to care. Watch out for locals pretending to be employed by the hotel and who demand money to move your luggage up a flight of stairs to reception (no lift). No breakfast available but DONT go to 'Archies' bar/cafe as recommended by hotel. They charged us EC$50 (US$19/£12) for a jar of Nescafe, a pot of tepid water and a spoon with an apology for scrambled egg on toast for two!!!!

  • Stayed January 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask FrankHodgson about The Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, MN
1 review
1 helpful vote 1 helpful vote
“Great and friendly place to stay”
4 of 5 stars Reviewed 8 September 2010
1
person found this review helpful

The Downtown Hotel staff were very warm, welcoming, and helpful. The hotel is located in downtown Soufriere, with great views of the water. It is not right on the beach, so plan on a little extra money for a boat taxi to one of the neighboring beaches. Restaurants around the hotel are very affordable, and the room was very comfortable for the two of us. There is an internet café and some other shops directly downstairs. I would definitely recommend this hotel for those not planning to go the “all-inclusive” route.

  • Stayed May 2010, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mthiede01 about The Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luton
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Nice, great location, worth the stay”
4 of 5 stars Reviewed 6 September 2010
2
people found this review helpful

The service we experienced was a bit laid back. I expected a bit more proactiveness from them when it came to me paying the bill, however they did give me 5 days free internet wifi (something you normally pay for but the price is nominal).

Th best thing was the location, you overlook the town/village centre where it all happens you can watch the dy go by from your balcony. As long a you go there not expecting a royal service it' ok. The cleanliness wasn't too much of an issue although the cleaner took a day of and no one replaced her so after a day in that sun or at the beach we were prepared to hang onto our towels for an extra day "just in case"!

Aside from that, it was a very good stay.

  • Stayed February 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask i3lance about The Downtown Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Good base to do St Lucia on the cheap, but you'll need a taxi to get to the beach”
4 of 5 stars Reviewed 7 August 2010
1
person found this review helpful

We stayed at the Downtown Hotel for two weeks, from the end of June 2010 to mid-July. You shouldn't be put off that it's the start of the rainy season... you'll maybe get a short burst of rain once or twice a day, but it doesn't get in the way.

The room was clean and tidy. It had a big room with two big beds, and a good air conditioning system. It also had a small fridge and a microwave with a grilling facility. The bathroom was a bit dark, but did the job. We also had a balcony overlooking the town square. A couple of nights it was quite noisy outside - the first Friday because that's party night, and once for a political rally - but for the most part we weren't disturbed. I would recommend asking for the sea view though.

The service was very good. Charlma was very helpful with arranging trips and a transfer from the airport, and our taxi driver Marcus was very helpful too... whether we wanted to go to the beach, or inland for bird watching, he was very reliable and friendly. One key point though: if you stay at the Downtown Hotel, you'll need to get a taxi most of the times you want to go anywhere. Marcus was great, helpful and reliable. However, if you don't want to get taxis everywhere then think twice about staying here. It wasn't a problem for us.

Soufriere is fine. As the hotel is in the middle of town and it has a fairly high rate of unemployment, we did get hassled sometimes for money outside. We also got hassled a fair bit about taxis, water taxis etc. but a firm "No" was usually fine. It's near a few small supermarkets, and a few nice restaurants too: Archie's is good for a cheap roti and a Piton, but we ate most at the Belle View and The Petit Peak... both by the waterfront. You should also make the trip up the hill to Gee's Bon Manje. We also went to dinner at the Hummingbird once but were disappointed.

The hotel is on top of a shopping centre, which is a bit weird at first, but it does have an internet cafe and a pharmacy if you need. It's also near to the Mystic Man water tours if you want to do whale watching. We did once and didn't see anything, but they gave us a free trip a few days later to make up for it. It did make up for it as we saw dolphins and whales that time.

Also, in Soufriere there isn't a decent beach, which was disappointing. There is one near the Hummingbird but we only went there once because we didn't want to get hassled by the water taxi operators.

The hotel is well positioned to get to the best resorts. Jalousie lets you use the facilities: toilets, restaurant, and some battered old sunloungers at one end of the beach. You can rent one of the expensive sun loungers too, if you want. It has a nice snorkelling area, and if you go around the side - past the buoys - then you should be safe as long as you're sensible and don't go too far.

Anse Chastanet is also close by, and has tasty cocktails and a good restaurant (but no sun loungers). And we went to Anse Cochon a couple of times too, although it is a bit of a trek (and it's up and down lots of mountain roads so take car sickness tablets if you get car sick). It's also near other attractions like the rainforest, birdwatching, the Fond Doux Estate, the Pitons and Diamond Botanical Gardens. Tet Paul has some lovely views if, like us, you couldn't face the idea of getting up early to climb a Piton.

In hindsight, we'd have probably been better staying in Soufriere for 9-10 days and doing the rest of the holiday somewhere else, as by the end we were going back to the same beaches each day. It's not a complaint - with the beaches, snorkelling and scenery there's no reason to complain - but it would have been nice to stay somewhere else for a little bit too.

In general, though, it's a good base if you want to do St Lucia on the cheap - and yet still get to take advantage of the services at some of the bigger resorts - I would recommend the Downtown Hotel.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Downtown Hotel

  • Downtown Hotel Soufrière
Address: Bridge Street, Soufriere, St. Lucia
Price range (per night):* INR4,180 - 5,963

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