Still Beach Resort Hotel - A misnomer if ever there was one, except for the fact that it is located on a beach! No swimming pool, no sun-loungers etc. The previous comments in Trip Advisor (fleas, security etc) gave us a little bit of concern about the Still Beach and our “welcome” reinforced this concern. The “receptionist” only used three words (name, follow me) throughout the whole process of check in and showing us the room. No “good afternoon, welcome, did you have a good flight, can I help with luggage” despite my attempts at chatting there was no response – perhaps she was fulfilling a bet!.
So by the time we were in the room we were feeling we had made a mistake in choosing the Still Beach House, however the room was fine, it had a large four poster bed, a large fridge, an excellent shower. The view from the room was great (we had a sea facing room). The WiFi also worked well.
Later I braved a different receptionist to ask about dinner, again she was very unhelpful, no menu and not sure when it would be served, so we ate elsewhere in the town
On our last night (of four) we did eat dinner in, as there was a big noisy party happening in the town. Another classic conversation with the staff “What do you want for dinner?” “What have you got” - blank look from waitress – then “Well we have fish or chicken” we have no idea how we were supposed to know that, no menu or menu board, the food was edible and fairly cheap.
On one morning I came across the owner/manager, he completely ignored me (there were only a handful of guests so there is no excuse, just a “hello is everything OK” would suffice) so with leadership like that no wonder the staff don't seem to care.
We did not have any hassle from locals on the beach. Some will ask if you want to go fishing or buy some trinkets but they take no as an answer. The sand on the beach is very coarse so it would not be good for a beach based holiday with children.
So would I recommend the Still Beach House? If you want to be based in Soufriere then Yes provided you have a sense of humour!!,
1. The rooms are clean with linen changed every day (no fleas – there are lots of small bugs which bite but that was a problem everywhere we went in St Lucia so wear lots of repellant.
2. The location is great, walking distance to Soufriere but in a quiet “corner” right on the beach and a fantastic view. Most of the posher hotels in the area don't have a beach and being out of town you have to drive everywhere, not recommended if you want a couple of beers with your dinner.
3. The breakfasts are basic, again no menu available, but OK (pancakes, scrambled egg, bacon or sausage)
4. The poor staff interaction became quite amusing in the end, don't get wound up just treat it as a game – try and get them to smile (and whatever you do don't ask for sausage AND bacon at breakfast!
And ps... if you read this at Still House, we didn't steal any towels, the dirty ones weren't replaced a couple of times. I gave up asking for more.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC