The Mago Hotel was the 3rd hotel we stayed at in St. Lucia.
Facts:
• We stayed in one of the “eco” rooms. Don’t be fooled that “eco” has anything to do with saving the environment besides the fact that they didn’t use any energy or materials to construct a fourth wall in your room. These rooms are totally open to the Soufriere air. Your privacy is somewhat protected though you may just be careful when having a shower. I didn’t mind because I was on vacation (what the hell!) but my partner was a little shy that maybe someone in the restaurant could see us.
• We paid $100USD/night for our room which is about half of the full price. Had we not known to barter, we would have paid a lot more. A family we met there were paying $250USD/night for a slightly larger room.
Pros:
• Its style and decor is lovely and very interesting. Lots of antiques and hand-carved statues/masks/etc. I really thought it was tastefully done.
• Rooms seemed cleaned although be prepared that you’ll find frogs and geckos in your bathroom – just part of being “eco”.
• The design of this hotel is truly spectacular. It photographs very well because it’s so unique and interesting. Be sure to take a walk around the property to see all the different walkways, rooms, pools, etc.
• Though it was loud, the beds were very comfortable.
• Maintenance guy was helpful with bags.
Cons:
• Like any Caribbean city... there are tons of roosters. Thousands it seems like. If you have one of the “eco” rooms you will 100% need ear plugs or else you’ll be up at 3 a.m. every morning. I’ve heard the rooms that are enclosed and nicely quiet.
• The restaurant was a little dirty. Its open concept, too so cats, ants, birds, etc. all have access to the plates, cups and silverware they keep out all day and night.
• Service at restaurant was below-par. They charge for every little thing. The continental breakfast is small and don’t bother asking for more toast because that’s another $3USD and it was a few days stale.
• Pools, though small weren’t well maintained.
• The damn room keys are intensely hard to use.
• The pipe in the shower backed-up a little bit one day – a stench that most people avoid when on vacation.
• You’ll need to rent a car if you’re staying here otherwise you’ll spend all your time walking up and down that hill. Whatever you do, don’t pay the atrocious cab fares. It’s a disservice to other travellers and gives those cabbies unrealistic expectations of how we value USD. A couple we met at the hotel paid $40 for a 5 minute cab ride up that hill. You’re so much better off renting a car in St. Lucia or taking the buses.
Overall:
If you’re staying in Soufriere, you’ll likely not be able to escape the roosters so this hotel is really no louder than any other in Soufriere. Don’t both with the restaurant go downtown instead,

We booked the Mago for the view and rooms looked an adventure being based in the forest on the hillside, despite some of the negative reviews on here. I found an excellent reduction on the Carib suites so was happy to try the hotel.

Pro's:
Huge room with beautiful decorations. Amazing view of Petit Piton from around the hotel (though our deck was blocked by trees that needed trimming). Very comfy bed. Excellent food.

Cons:
You cannot leave out the noise. Close to Soufriere and on Friday/Saturday night the local bar music was very loud until ~3am. Every night there are dogs and cockerills calling ALL NIGHT LONG. If you're a light sleeper this is not for you. Also, as the rooms and restaurant are open (no seales windows etc), you'll have ants and bugs verywhere. We didn't care but can believe some guests do. Restaurant is very expensive but long walk to another option. Climbing the steps to the rooms with luggage was hard work, and the steps can be treacherous after rain (it rained often for us), slipperly and not really enough lighting.

Overall we enjoyed our stay, some of the staff were wonderful and helpful. The view made it for me. But not sure I'll go back, that noise overnight was not nice. Would have been disappointed with facilities if we'd paid full price.

Final point, for some reason the carib suites use EU plug sockets. The island is UK and some resorts are USA style sockets, so the EU ones caught us out.

1-10-2012
We just stayed 7 nights at Mago Estates. I'm putting this review in the Excellent section as a WARNING. Mago Estates is misrepresented online. It is not 3 star. It is not a relaxing place to visit. You will have between 50 and 100 steps to go up and down every time you want to eat, go to the front desk, go to the bar or even catch a taxi. Mago is mismanaged, maybe under-financed, and needs a serious face lift. The comments under the Terrible category are very accurate. I hope someone will buy the place and make it the great property that it could be.

Pros:
The staff is the friendliest on the Island! They make you feel like family! If you have issues with your stay, they are all over it! The views, location to town, beauty of the property are fantastic! We stayed in one of the rooms with A/C and it was very spacious. The porch was awesome! The continental breakfast was great. Dinner is a bit pricy but good as well.
Cons:
The place needs some money reinvested. Ceiling fan burned out, tiles missing, pool old etc. It's not a new property. But in my opinion, that's a part of the charm there! The property showed that it was full on Tripadvisor. I had to call them to see if they had rooms when we wanted to stay there. That might be a cash issue because it wasn't full? The location is on the edge of town up a hill. (Lots of stairs) The steps and driveway leaving the property to town are slimy. The place needs a pressure washing real bad. If you are older, it is very dangerous and needs addressing in a big way!
Tip: No 110v American outlets. You will need a converter or get one from the resort.