We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Coco Palm Resort – reviews, photos

3.5 of 5
Rodney Bay Village, Gros Islet, St. Lucia
Hotel amenities
Coco Palm Resort
Ranked #4 of 14 hotels in Gros Islet
4.5 of 5 stars 516 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

516 reviews from our community

What travellers say about this hotel
  • Rodney Bay(41)
  • Very good(24)
  • Reduit beach(13)
  • Pigeon island(12)
  • Friendly and helpful(12)
  • Pool view room(8)
  • Big Chef(8)
  • Happy Hour(7)
  • Short walk(5)
  • Ti Banane(5)
Traveller rating
    264
    183
    44
    19
    6
Only show reviews for Family (58) | Couples (273) | Business (23)
Date Rating
Stockton-on-Tees, United Kingdom
Senior Contributor
25 reviews 25 reviews
Reviews in 21 cities Reviews in 21 cities
92 helpful votes 92 helpful votes
“First Class”
5 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

We have just returned from a two weeks stay at the Coco Palm Kreole Rooms. We travelled with our friends and the two rooms we had in the Creole building were really nice. We cannot understand why people moan about these rooms. They are advertised as budget rooms as they are all in the older buiding set in the gardens of the hotel but facing the main street of Rodnay Bay. They were spacious and very clean. The beds were spotless and the sheets were changed every couple of days and towels changed every day. We all thought it was a nice building ,had its own small reception area and a large veranndah out the back. There was a tea/coffee tray and fridge in every room. A spacious shower room (yes it was a little dated but was still immaculately clean) , plenty of wardrobe spaces,a dressing table and draws and cabinets (not too bad on storage) . The wardrobe contained a safety deposit box and ironing board and we just had to request our iron and hairdryer and they were immediately brought for us.
The staff at the hotel are friendly and keen to provide excellent service. In the Creole building there was a security guard on the front porch (facing the street) 24 hours a day and even these staff were extremely friendly and polite and loved passing the time of day with you (special mention to Sophie ). Gloria one of the cleaning staff deserves a special mention - a lovely happy lady who loved a chat with the guests and would do anything to make your stay first class . One staff member who deserves a special mention is Patricia. She is a great asset to the hotel as she does everything in her power to provide first class service to all guests. She is very friendly and efficient and will do anything to make sure your stay is special. Patricia and Gloria actually gave us a tour of Castries on their day off and we had a great day exploring the market and eating at a local cafe. They both have a great sense of humour and are always laughing and smiling !!.
All in all we would throughly recommend this hotel -yes the Creole rooms that face the street can be a little noisey but they really are not as bad as some people make out !! The location is excellent as you are a five minute walk from the beach and are in the middle of the town within easy reach of everything.
Thank you Coco Palm for a wonderful holiday.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by brentiesuk for Gros Islet
Ask brentiesuk about Coco Palm Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CocoPalmManagement, Owner at Coco Palm Resort, responded to this review
16 February 2012
On behalf of Coco Palm Management Team may we thank you for your glowing review. We value such positive reviews and hope they will help future guests in choosing the right hotel for suit them. Our Kreole rooms have a following all their own and we are glad you appreciate their charm while on a budget holiday. In particular, you certainly seem to get to the heart of Coco Palm with Pat and Gloria, our stars! We are glad you embraced their hospitality and they made your trip so enjoyable. We know your review will be helpful to future guests looking for the right place and complement our Kreole rooms. Thank you. Wishing you happy travels and hope we will see you once again.

Sincerely,
Feolla Chastanet & Coco Palm Managment
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“great find”
5 of 5 stars Reviewed 13 February 2012

This is a really great small hotel, with friendly staff in a very good location. We did not have many meals but what we did were really good and the bar service is efficient and pretty well priced

It is deserving of its write ups and we were not disapointed, not sure what it is but as per other write ups it just gets the balance right and you feel welcome and relaxed. lovely rooms and pretty garden and pool setting We booked a pool side room and were upgraded to a swim up although i have to confess we hardly used the pool! It was nice and laid back, friendly staff, quiet but in a brilliant location just hidden from the main strip

It was my first visit here and we were keen to explore and really enjoyed getting the local buses. There are plenty going past and its an interesting experience. Avoid rush hour though if you are heading into Castries. The beach is close enough still to be very convenient just a five /ten minute walk away max. I think someone else gave the tip. leave the hotel by the car exit route turn right, cross over and take a left where the cattle grid is and there is a short lane down to the beach. You will also then be at the best end for Snorkelling We went early morning and had our own breakfast on the beach before it got busy with the"on the beach hotel" residents plus cruise visitors taking up position.

We did the Segway trip/ ride in Rodney bay which was fun and different plus a land / boat trip with a small independent Spencer Ambrose. Nice guy and different to go on a speedboat ( he has a number of recommendations on trip advisor)
The rest of the time we chilled out or took the local buses to castries and even marigot bay everyone is very helpful and for a few dollars the bus will often take you off route like down to the beach at Marigot bay or to Pidgeon Island

One other treat was Wednesday night at Buzz restauarant when they had live saxophone player,. Really good and very good food

I will certainly be back to St Lucia and would have no hesitation going to Coco Palm again

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by AlisonMSurrey for Gros Islet
Ask AlisonMSurrey about Coco Palm Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CocoPalmManagement, Owner at Coco Palm Resort, responded to this review
16 February 2012
On behalf of Coco Palm Team may we thank you for your glowing review. We do appreciate you taking time to write such a positive review which we know will help future guests in choosing the right hotel. You certainly made the most of the location and we do hope we will have the opportunity to welcome you back in the future to join our elite group of ‘returning guests’!

Wishing you safe travels and look forward to seeing you again.

Sincerely,
Feolla Chastanet & Coco Palm Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“a week in paradise”
5 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

We have just returned from a very relaxing and much needed rest at this exquisite hotel. It is difficult to say everything about the place or even why it is so special but from the moment you step inside this hotel you feel like the staff and everyone there is genuinely happy to have you staying there. It is run very professionally and it feels like it is your home. We loved the room, very clean and bright. The bar and restaurant served us well early and late. Great Barbeque and the beautiful Camilla made my rum punches and G and T's to perfection. We loved strolling down to the beach for a swim in the warm waters and having lunch or a drink at the Spinnaker's beach bar and restaurant. The best place to be. From the hotel you can also walk to the marina at Rodney bay for a change of scenery and a nice meal. We went on one trip - the Carnival Catermeran Cruise to enjoy The Pitons, Botanical Gardens and volcano. We loved every minute of it and had a brilliant day. We met some lovely people on this holiday which helped to make it very enjoyable and memorable. By the way if you go on holiday there you get the best rate in the local banks for East Carribbean dollars and that goes for pounds and dollars and there is no charge! Check out the Buzz Restaurant and the Spice of India, voted number 1 restaurant on St Lucia. It was superb.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Gill W about Coco Palm Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CocoPalmManagement, Owner at Coco Palm Resort, responded to this review
16 February 2012
On behalf of Coco Palm Management thank you for your glowing review. We do appreciate all reviews but when they are as good as this, you can’t make us more proud and we will of course share with all our Team. We do try to offer an authentic Caribbean experience and you do sound like you made the most of all we had to offer. Experiencing Coco Palm for what it is along with our location and our tours and dining options, you are just the guests we are looking to attract. We know your review will help future guests to choose the right hotel and make the most of their visit should they choose Coco Palm.

Wishing you happy travels and hope to welcome you back.

Sincerely,
Feolla Chastanet & Coco Palm Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle on Tyne
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Absolutely tip top”
5 of 5 stars Reviewed 10 February 2012

My husband and I and a girlfriend spent a week here from 20th - 27th January. The hotel was absolutely brilliant. We could find not one fault with it. We had a lovely room overlooking the pool with 2 double beds, a good sized bathroom and ample storage space. We completed a questionaire on our departure and singled out Nicola (our chambermaid), Sophia (in the restaurant) and Patricia in Marketing but to be fair every single member of their staff was superb. It was within easy reach of some excellent restaurants and their beautiful beach. I would thoroughly reccomend this hotel to anyone. Well done Coco Palm you were FAB. Kindest regards
Ian, Dorothy and Sylvia

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MrandMrsD_10 about Coco Palm Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leicester
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“nice clean hotel”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

we stayed at coco palm in january for 9 nights lovely clean hotel food was good maid service excellent thank you simone (its helen to many rum punches lol ) towels were nice sheets were clean well done coco palm
it was my birthday whilst at coco palm they decorated my room with baloons gave me a card and a bottle of wine how lovely thanks coco palm

Room Tip: lovely pool area it takes a few minutes to walk to beach
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by melhelleicester for Gros Islet
Ask melhelleicester about Coco Palm Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Coco Palm Resort also viewed

Bay Gardens Beach Resort
4.5 of 5 stars 416 Reviews
Gros Islet, St. Lucia
Show Prices ABS:HotelCheckRates-d651041?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Coconut Bay Resort & Spa
4.5 of 5 stars 1,950 Reviews
Vieux Fort, St. Lucia
Show Prices ABS:HotelCheckRates-d534892?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Ti Kaye Village Resort
4.5 of 5 stars 855 Reviews
Castries, St. Lucia
Show Prices ABS:HotelCheckRates-d151080?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 14 hotels in Gros Islet, ranked by popularity »

Been to Coco Palm Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Coco Palm Resort

  • Coco Palm Hotel
  • Hotel Coco Palm
  • Coco Palm St Lucia
Address: Rodney Bay Village, Gros Islet, St. Lucia
Price range (per night):* INR4,458 - 12,316

Owners: What's your side of the story?

If you own or manage Coco Palm Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Coco Palm Resort
Show the lowest price for this hotel (from our partners)
Show Prices