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Tuxedo Villas – reviews, photos

2.5 of 5
P.O. Box GM508, Castries 576346, St. Lucia
Hotel amenities
Tuxedo Villas
Ranked #21 of 23 hotels in Castries
3.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    9
    7
    1
    2
    6
Date Rating
Toronto, Canada
1 review
“VERY BAD SERVICE !! "”
1 of 5 stars Reviewed 28 January 2011

i have stayed at the tuxedo villas on numerous occasions, however this around the one who keeps me from coming back no longer works there, Neil was the best! he helped with everything and ensure our stay was great even if the hotel needed renovations...Without Neil Tuxedo Villas is crap.. The new Mangement doesnt care with your problemss, she has an attitude that is not tolerable...the ac dont work, pool not clean, house keeping job sucks, where is deborah>? its like the owner took out all the best staff he had and settle for a cheaper staff with low working quality ! He nneds to get bk NEil to gain my heart and im sure others who have had this experience and met hjim. Great Location, Very bad/ poor management!!

  • Stayed January 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask caribbean159 about Tuxedo Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Not the same as it was”
1 of 5 stars Reviewed 24 February 2010
1
person found this review helpful

We have stayed here many times in the past 10 years, usually for a week or two. We also stay in the south for a while, but this was always the place we looked forward to - great location, nice layout, peaceful, small pool. BUT, this year is different. Nothing has been maintained properly. Half of the AC units don't work, the pump in the pool is broken (but they did not want to admit to the problem), the shower door doesn't stay closed (I'm using my hair clip to hold it), and now we have run out of water. There is a water shortage on the island due to drought, but the plumbing is actually broken here. Staff has not been paid for quite some time, even though they mostly are working hard. Rumors are flying about investigations and bankruptcy - who knows if it's true, but this is not the place to stay right now.

  • Stayed February 2010, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask macgrej68 about Tuxedo Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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London
1 review
“Tuxedo every time”
4 of 5 stars Reviewed 19 May 2009

I have stayed at the Tuxedo villas three times in the past four years during jazz. The location is great for the beach/ night life. We always rent a car and there is off road parking. I would recommend it to anyone who visits the island. It is set back from the road so there is no noise.The rooms are cleaned every day and friendly staff.

  • Stayed May 2009, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dezjoe about Tuxedo Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver Island
1 review
2 helpful votes 2 helpful votes
“a bad experience”
1 of 5 stars Reviewed 10 February 2009
2
people found this review helpful

Our 2 day stay was 2 days too long: an empty swimming pool that was being filled with a garden hose for 2 days; little water pressure; even less hot water and a toilet that leaked profusely on multiple occasions from its base despite assurances from the Tuxedo's management that a repair had been carried out.

  • Stayed January 2009
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask Dakota044 about Tuxedo Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
2 reviews
3 helpful votes 3 helpful votes
“Rough around the edges”
1 of 5 stars Reviewed 1 February 2009
3
people found this review helpful

We are seasoned travellers and are well-aware that things are often not as they appear. During the two nights we were there the plunge pool was not available. The hot water was sporadic at best. The big issue was with the toilet that leaked profusely around the base. According to the staff, it has happened many times before and the plumber has not been able to fix it. Didn't offer us another room. Make sure you bring your own bedside light for reading and phone service is only available when there is a staff member on site.

  • Liked — Leaving
  • Disliked — Toilet
  • Stayed January 2009, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask CherylVancouver about Tuxedo Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Tuxedo Villas

  • Tuxedo Hotel Castries
Address: P.O. Box GM508, Castries 576346, St. Lucia
Price range (per night):* INR6,075 - 13,654

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Tuxedo Villas
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