There were any number of incidents throughout our week long stay that point to very poor management. A very complacent staff attitude was prevalent throughout. The front desk was remarkably uninformed and unconcerned about answering the most simple requests. I mean something so simple as directions to a nearby restaurant, inquiry about where a shop might be that we could buy a bottle of wine etc. The beach bar which had a great vantage point for sunsets closed each day before 4 pm. The gift shop was vacant but looked like it was being prepped to open for "high" season (we left onDec 17). Our room wasn't made up until late every afternoon I did not expect fresh towels everyday and hung them up most days but when I put them in the tub I expected they would be replaced. They were not.
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