Stayed here for two nights in June 2004. It's a convenient location if you have business in Fort de France. and the room rates are reasonable...but the hotel is cheaply constructed with bits of trim missing. The windows in our bedroom had warped and no longer shut, making the air conditioning ineffective. Most of the staff were unfriendly and had a poor attitude to customer service. My request for a towel to take to the pool could not be met - they didn't have pool towels and what towels they did have were kept under lock and key and the housekeeper ( who kept the key) was not in the hotel! The hotel seems to have problems with on-line reservations. We booked on line using Opodo who had already debited my credit card for the room charge at time of booking. The hotel tried to charge my credit again and it took a lot of arguing to disuade them, despite having printed vochures and email booking confirmations from Opodo. To my horror, in December 2004, six months after my stay, the hotel has put the room charge through on my credit card and we are still arguing about the refund.