I just returned from the W where I celebrated my 40th birthday with my husband. Having read all the reviews prior to our trip, I was very nervous about our time there and questioned whether we had chosen the right place. I truly wanted the "retreat" experience and the W delivered on all fronts. The rooms were beautifully decorated in the chic W style - from the cool artwork to the oversized comfy chairs, the great decor, an open shower and oversized tub. I could not have created a more perfect environment to spend my time!
I have read many complaints about lack of towels, lack of service, lack of good food, etc. my experience was completely opposite! There were tons of towels, even at the hideaway pool by Villa 17 - which was phenomenal and romantic. There was ice water with lemons or oranges just about everywhere on the property, which proved an excellent source of hydration after being in the hot sun. The food was fresh and delicious and the wait staff very accommodating. In comparison to city life, yes, it was a bit slower than a hotel in NY, for example - but you're sitting by a fire pit or in a landscaped patio with 360 degree views of the water! Who cares!
The property itself automatically gives you a relaxed feeling, with beauty everywhere - but the real treat is in the island itself. We rented a jeep for the week and each day visited different beaches. The chairs and snorkeling equipment we rented on site were of great quality - in fact, they were the nicest backpack style beach chairs we had ever seen and we would love to purchase them for future outings. We also utilized the W cafe on the property to pack us coolers filled with delicious sandwiches, waters, beer, etc to bring to the beach. They were polite and helpful and our beach cooler was always ready on time...and it was a great cooler as well. Stayed all day and held up to the conditions we put it through - lugging it through trees and sand to reach our destination.
We went to the spa several times and loved it! I travel quite a bit to the larger cities for work and frequent spas all the time. The W spa was gorgeous, the staff was excellent and the services amazing. I had both massages and facials and each was of great quality. The front desk (Amy) was always smiling and very inviting. The outdoor showers were a bonus and a great way to get the oil off before returning to the hot sun. Great space, very private and very relaxing.
Vieques is an island full of beauty and adventure, not the kind of place like the Carribean where you plant yourself by the pool and stick a flag in the sand for a drink. It is a retreat, in every sense of the word. When we did enjoy the beach and pool at the resort, i appreciated that the staff stopped by to see how we were but left us to enjoy our surroundings and each other without hovering or approaching us. The bar was only a few feet away if we did need something!
I also read a lot about inconsistent housekeeping services. My room was cleaned daily - and the one day we returned before they were there, all it took was a simple call to whatever whenever and they promptly arrived. Honestly, we just needed a couple of towels as we are clean people and dont leave a mess around. It was not an inconvenience at all.
At night, the music (which was a beautiful soundtrack for the property), the fire pit, the darkness and the Guesthouse were a perfect way to end the evening.
I will definitely return and would never consider another property - the W Retreat is fabulous and completely in line with the flow of the island. Just perfect!
It is the perfect place for those seeking privacy, comfort, peace and the natural beauty of nature.
