We stayed 2 times at the Rainforest Inn. Both times were very enjoyable and would highly recommend the Inn. The breakfasts were terrific, listening to the jungle was exceptional. Keep up the great hospitality. Sharon and Pat M

my wife and I got married on the beach in Luquillo. The rainforest inn was a great place for us to spend a couple nights before the wedding to de-stress. The views are great. It's really IN the rainforest, so it is like you are in a different world. I can't wait to go back some day.

Visiting Puerto Rico, the Rainforest Inn was what I was excited about the most. We were travelling around the Island staying at different places. We wanted to see different unique places and this was what I was looking forward to the most. When we booked there was only one night vacant to stay but still we were excited about having at least one night at the Rainforest Inn. However, we were overall disappointed. As two other trip advisor reviews mentioned: “Bill tries to be personable but only manages to come off as condescending.” Let me explain why:

First off, I was traveling with my girlfriend and we are mid to late 20’s couple. I travel a lot, especially in the Caribbean.

Pro’s: beautiful location in the rainforest. Something you don’t get to experience every day. Room was nice, breakfast was good

Cons: The reason I say that this was a disappointing stay was mainly because the way we were treated by Bill, the owner. Since we were only there one night, it seemed as if we were not important guest, that we didn’t spend enough money with him to be a valued guest. Or maybe he just thought we were some young college student kids since we look young. I don’t know. but let me give you a couple examples of why I felt this way.

1. I emailed Bill after booking in advance and said that were only fortunate enough to book one night since there was no more availability. I asked if we could come before 4pm (earliest check-in time) to hike and enjoy the property. He said No, that him and his wife had stuff to do and prepare so that 4 was the earlier time to arrive. This was disappointing but not a huge deal, we figured we could just get up and hike in the morning.

However, after breakfast we asked where the trails were on his property to hike. Bill seemed almost in a pushy mood for us to leave. Almost like we had overstayed our welcome and this was at 930 am. I came to this B&B because of its location and because of the access to some private hiking and beautiful scenery. However he said it would be to muddy and to hike the trails because it had rained in the rainforest(It rains in the rainforest?). He was worried about us being muddy and not having a place to clean up. I guess I was out of line thinking that the place we paid to spend the night at would want/allow us to clean up at. I’m not sure what time check out time was, but apparently it was 930am, or when Bill was ready for us to leave. Bill suggested things for us to do which was nice, but it seemed to be ploy to get us off his property. Just the way it came off to us.

2. Prior to arriving we called Bill to let him know we were running late, since we were not allowed to hike his property before 4 we decided to go zip lining and utilize the day the most we could. However, zip lining took a lot longer than expected so we wanted to call and let Bill know that we would be running late that it would be around 9pm before we arrived. He said ok, and told us there would be a 30 dollar late fee for arriving after 9.

We got lost trying to find his place in the dark, no easy task FYI. We called him as we were lost to get better directions, so he knew we were trying to find his house for a good while. We arrived in his driveway and when Bill showed us our room I checked my watch. 9:11pm. He charged us 30 dollars for being less than 11 minutes late. I can tell you that is not customer service. 11 minutes? Bill is cheap and was only worried about his pockets, not 2 guest that were only spending 160 bucks for 1 night.

There were a couple other things said/done that made us feel unwelcome but I hope you get the point. I can tell you that this place is a very nice place and is perfect for you if want a peaceful “green” getaway, we had no problem with the physical place, just the management. I did think it was funny that they have no TV’s or A/C because they want the guest to be able to enjoy the natural environment; however, they have free Wi-Fi. But I had no problem with that. I can also tell you that Bill did suggest a trail outside of his property that we hiked which was at a beach about 20 minutes away, it was a great hike and wouldn’t have known about it if it wasn’t for Bill, so that I do appreciate that. 190 bucks for directions to a beach off of his property? That’s the way we felt after leaving, that we weren’t valued customers.

After reading the many great reviews, My wife and I booked 3 nights prior to our recent cruise out of San Juan. It was a great choice! Even though we were there during some intense rains (finding out why it's called a rainforest) we could not have been more comfortable. We were at home with Laurie and Bill and the one other group of guests (there are only two rooms that are rented), sitting around the gourmet breakfast table trading reviews of great places to visit and dine. We had the downstairs Villa and felt like we lived there enjoying the surrounding gardens and view down the hills and out to the ocean. Way too rainy during our stay for the private treks others have raved about, but we enjoyed the adjoining El Yunque Forest and the great local dining in Luquillo. Probably not for those used to the same-old hotel experience, but if you want to feel like you're arrived at your second-home hideaway, lovingly cared for you during your absence by Laurie and Bill, this is the place.