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Casa del Sol Guest House – reviews, photos

97 Union St, Ponce 00730, Puerto Rico
Hotel amenities
Casa del Sol Guest House
Ranked #1 of 1 Ponce B&B and Inns
2.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    2
    2
    1
    1
    13
Date Rating
Tubingen, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Better pay a bit more for another hotel”
1 of 5 stars Reviewed 23 April 2010
2
people found this review helpful

We read all the fraud reports on the website after our trip to Puerto Rico. We are very relieved that the credit card stories did not happen to us. Possibly the owners changed: they asked us to pay cash.
We stayed at this hotel one night, paid 65 dollars for a double room.
The room was quite dirty, the bathroom terrible, the breakfast was scandalous. Funny enough, the Lonely Planet says that this hotel is the best deal in Ponce. Excuse me???????

  • Stayed April 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask verliefdstelletje about Casa del Sol Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Worst Hotel Experience Ever and credit card fraud!!”
1 of 5 stars Reviewed 8 July 2009
3
people found this review helpful

My partner and I traveled to Ponce in January and thought we would stay at Casa Del Sol as it looked nice online. Once we got there we immediately felt uncomfortable and didn't see any other people who appeared to be staying there. Room was pretty dingy and Ponce the town was very strange and seemed entirely uninhabited at night. We were so disturbed by our stay and the town that we decided to check out a day early and head to the rainforest. About a week after I retuned to the States, I started to get charged from Casa Del Sol over and over again!!! One charge was 350.00 and then another and then again! It was a nightmare and I couldn't believe it was happening. I had to have the credit card fraud department involved and my card cancelled because it was so bad. So please save yourself the time and hassel. The town Ponce maybe is okay in the day time to sight see, but that is all I would recommend. And if you are staying in Ponce, Don't stay at Casa Del Sol. There is nothing redeeming about it and obviously is run by dishonest people.

  • Stayed January 2009, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask lyrabez about Casa del Sol Guest House
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“Credit CArd Froud, Dobble buking, etc.”
1 of 5 stars Reviewed 6 May 2009
2
people found this review helpful

They charged 70 dolars more to our credit card, the room felt like a souna the air condicioner didnt work at all, the manager uses insults and bad aproches to speak with their gests, they chardge you for the room in advance and when you get there they say they dindt have any rooms aveilable this is the worst expirience i had ever had in a hotel .

  • Stayed April 2009, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask akiel about Casa del Sol Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worldwide
1 review
3 helpful votes 3 helpful votes
“Another example of credit card fraud...with no response...do not stay”
2 of 5 stars Reviewed 18 April 2009
3
people found this review helpful

Once again...credit card was randomly charged hundreds of dollars after my stay. If you stay, pay cash...if you use your card, then get a new card NOW...

  • Stayed April 2009
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask SatyaWorldwide about Casa del Sol Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dzale19
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Faud!!!”
1 of 5 stars Reviewed 3 April 2009
2
people found this review helpful

I just looked up my credit card account and I've got 4 charges totaling over $2000! Watch out! I never even stayed at this place. i jsut reserved a room and later cancelled.

Stayed December 2008, travelled with friends
Was this review helpful? Yes
Ask dzale19 about Casa del Sol Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Casa del Sol Guest House

97 Union St, Ponce 00730, Puerto Rico
Price range (per night):* INR3,361 - 5,489

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