The Hilton resort in Ponce is probably the best in the area. The staff were very friendly and the hotel was well maintained. Our room had a view of the ocean and I believe all the rooms did. The executive lounge snacks and breakfast were not very good but the staff was very nice. I think the executive lounges of all the Hilton's might be reducing their services/food based on my experience. Don't bother paying extra for the executive floor.

This was my first vacation with my husband since we got married in 2009. We had the time of our life. The staff could not have been more accommodating. We looked forward to breakfast every morning because we got to talk to Alejandro, a supervisor, and he was so helpful in helping us plan our days. He knew which places to avoid and which places not to miss. And he was so upbeat and friendly, you couldn't help but smile after talking to him. All of the staff were friendly, some more than others, but Orlando (bartender) was the highlight!! He made us feel like we were the only ones at his bar and was wonderful company while we relaxed at the bar.

Our hotel room was very nice, clean, and comfortable. Our bed was amazing!! I mean I wanted to bring it home with me. Can't say enough about how comfy we slept!! We had a fantastic view! The food and drink was fairly expensive, but you would expect that anywhere you go. Ponce is a great location even though it is not as metropolitan as San Juan but still had it's own highlights. Ponce is located very conveniently on the island so you could see a new part of the island everyday without driving too far from the hotel and still make it home to have some beverages and dinner.

All in all our experience was top notch. We will definitely return again (hopefully sooner than later) and would recommend this for singles, couples, or families!!

I loved my trip but I really wished I stayed in San Juan. The reviews for the resort got me sold but there was nothing to do in Ponce. The hotel sold me a ocean front patio and got there and was staring at sand and a big ole nothing. I had to complain 2 times to get it changed. The breakfast was 19.99 per person wow was not worth it but got to town and spent about the same. Wow as far as the looks and people at the hotel I give them a high score. Best hotel I ever stayed at. Orlando the bartender was coolest person I met in Ponce. The guard who gave us directions told us how to get to the nice beaches all over 1 hour away. We went to San Juan and the food was cheaper and everything was close. I would have rather stayed at a less nicer hotel and had more choices on food and nighttime activities.

Only stayed one night during the La Vuelta PR bike ride,and since I arrived after 6;30 pm and left at 6am did not see enough of the hotel beach pools and grounds. Considering there were over 50 riders arriving together check in was quick and efficient. Have a problem with being charged additional reort tax especially when I did not have chance to experience any of the facilities.