A bit misleading. The travel guides all said it had a river pool. I guess its the closed down hotel next door that had the river pool. Looks like its been closed a very long time. It was very disappointing. The Hyatt still has a pool, just not very exciting. The hotel itself was otherwise nice and well maintained. Front desk people were fine, though not impressive. Restraunt hours were very limited. Location was good as it gets you out of San Juan but not too far. You will need a rental car if you want to do anything besides the beach and pool on the premises. Not a bad stay but not up to par with other Hyatt's I have stayed at.

In need of some serious R&R- 3 of us decided on the Hyatt Hacienda Del Mar. We were a bit hesitate after reading the reviews but after a 1 min discussion (yes literally I minute) we realized its Puerto Rico, with tropical weather, next to the ocean what can be bad about that? Most importantly we are in a safe environment and will not have to worry about being isolated at a resort because of precautions.

And maybe I am not a 5-star hotel snob like some people *ahem* (I hate to point fingers but I am pointing fingers some of these reviewers). The hotel was fine… the rooms were nice- yea there was no flat screen but who needs a tv when you have the beach, and a private beach at that!!! The resort was very accommodating- the pool was nice, the restaurant was not bad either, and I have been to up-to-date hotels where the wireless was much worse. So I say bring a book to the beach… again who needs technology when you have a serene atmosphere. The staff was great, answered all questions and was very accommodating. If you stay at this resort make sure you rent a car. The “car service” better known as “Gypsy cabs” are a bit pricey. The money we spent on transportation could have equaled a car plus gas.

The restaurants in Dorado are good and I was able to go to the store to stock up on snacks and beverages. The 3 of us are in our twenties and made the BEST time out of our stay. Needless to say I thoroughly enjoyed myself, the Hyatt is a good destination hotel and I would recommend this property.

I am a timeshare owner here at the Hyatt and I am happy to report that the area is on it's way back to what it once was. The Ritz Carlton will be one of the hotels that is being built here and will be done by the end of the year. The Cerromar will be coming down when that project is done. The rooms are also in the planning to be renovated. Had a great week the people here are wonderful. I suggest eating at the local restaurants and stay away from the tourist type of restaurants.

We stayed here for a week in a "studio apt" on the first floor. All rooms face the ocean. In fact, there aren't any windows on the other side of the hotel. The view is beautiful, and so is the beach. There were barely any people in the hotel/on the beach when we stayed there, just the way we like it.

There is free wifi in the hotel and even on the beach. But it's very slow. And the last two days we were there the router we used in the hotel went out and we had to connect to the beach one, which was even slower, like dial-up speeds of mid 90's. There are also two computers in the lobby that are free to use. They're very old, slow, only have IE for a browser, and their internet connection is only around 30KBps. This isn't a big deal, we didn't spend a lot of time online, but when we were looking for places to visit or relaxing after a day of exploring, it would be nice to have a faster connection. Oh, and to connect, you have to authenticate through a web page, and you have to authenticate every time your connection goes idle.

The kitchenette in the apt was pretty small. Had a microwave, a coffee machine, a sink, all the kitchen utensils.

The rooms are a bit old and it'd be nice if they were updated, but they're pretty much in good shape and we didn't stay much in the room. The first floor rooms are great in that instead of a balcony, you've got a small patio with pretty much direct access to the beach. One minus in that, though, is that unless you keep the blinds shut, whatever you do in the room is visible to everyone outside.

The location is good in that the hotel is in the middle of the island on its north coast. So whether you want to go all the way east or all the way west, it's about an hour long drive. We didn't find any attractions near the hotel itself, but Dorado downtown is 5 min away with many restaurants, a SuperMax supermarket, pharmacies, etc. A car is definitely a must to get around.