I really loved this hotel, despite some negatives. It's in the center of everything - within easy walking distance of everything in Old San Juan, and some good, reasonably priced restaurants. In all my hotel stays, I've never met a better staff - friendly and always ready to help you. We had problems with the TV and the WIFI, but they were immediately solved after reporting. We had a Queen Deluxe room (404) - very clean, quiet, and with a comfortable bed. The large sitting room was rather a waste other than for using the computer since the TV was in the bedroom, and the view was the worst I've ever had in a room. Because my husband is a volunteer fire chief, I immediately noticed that the hotel was NOT very fire safe. I saw only one way out of the room (unless you jump from the 4th story), and the gates in the hallway were often difficult for me to open which would NOT be good in an emergency. As much as I loved the hotel, I would not stay again without learning more about a fire escape plan from it.
- s j Hotel
- s j Hotel San Juan
