I was worried about staying at this Hotel because of some earlier reviews.Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, told me not to worry.
The Hotel Plaza De Armas is in a great location. It is convenient to all areas of Old San Juan. The Trolley stops a half block away. Taxi cabs are available out front. It is a short walk to Cafeteria Mallorca for breakfast (mallorca con mantequilla) or to church around the corner.
We chose Hotel Plaza De Armas because of price and location. We chose not to have a refrigerator or a balcony. You shouldn't complain if you chose not to get these items and didn't get them for free.
The rooms were pretty basic. They were clean and comfortable enough. The bathroom was clean and there was abundant hot water. Everything appeared to work.
There were no bugs.
The front desk staff was charming and very helpful. They appear to be very honest and hard working people trained in hotel service. They do not perform miracles.
They watched our luggage for us and gave us whatever advice we requested.
There is a restaurant at the front of the hotel.
The elevator is slow and only holds 4 people or 1,200 pounds. We were happy that there was an elevator. Historic hotels don't always have elevators.
If you want more amenities, go somewhere else and pay for them.
Luis Garzon, Guest Relations Manager at Hotel Plaza De Armas, was right. He made sure that we didn't have to worry. He was the most charming and helpful person in the city.
Thankyou Luis.
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